Office Support Representative

Owasso, OK - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview

Position Summary: As the Office Support Representative working in the front office you will be the first point of contact for guests TEAm members and external partners. A key part of your role will be managing high-volume enterprise-level phone communications with professionalism and accuracy. Youll help ensure smooth operations and a welcoming environment for all who interact with our company creating a favorable associate customer and consumer experience.

This is a full-time on-site position with standard hours of Monday through Friday 8:00 AM 5:00 PM. You will serve as the Operator managing Milos main phone line during these hours.

Responsibilities:

Serve as the primary contact for company-wide phone communications including handling high call volumes and urgent requests.
Answer and route incoming calls across multiple departments ensuring prompt and courteous service.
Execute the day-to-day administrative processes for the lobby/front desk area.
Provide administrative support to the People Business Partners.
Greet and assist visitors in a warm professional manner.
Maintain the front desk and common areas to ensure a clean and organized workspace.
Monitor and manage voicemail systems ensuring timely follow-up and message delivery.

Support onboarding activities for new hires (e.g. welcome packets office tours).

Assist with mail deliveries and office supply inventory.
This position has food Safety Responsibilities.
Other responsibilities as necessary.

Supervisory:

This position does not have supervisory responsibilities.

Qualifications:

High school diploma or equivalent; associates degree preferred.
12 years of experience in a receptionist administrative or high volume customer call center role.
Strong phone etiquette and ability to manage multiple lines and high call volumes.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and phone system software.
Friendly professional and calm under pressure.
Strong organizational skills and attention to detail.

Physical Demands:

This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.

FLSA Status: Non-Exempt

Required Experience:

Unclear Seniority

OverviewPosition Summary: As the Office Support Representative working in the front office you will be the first point of contact for guests TEAm members and external partners. A key part of your role will be managing high-volume enterprise-level phone communications with professionalism and accurac...

Overview

This is a full-time on-site position with standard hours of Monday through Friday 8:00 AM 5:00 PM. You will serve as the Operator managing Milos main phone line during these hours.

Responsibilities:

Serve as the primary contact for company-wide phone communications including handling high call volumes and urgent requests.
Answer and route incoming calls across multiple departments ensuring prompt and courteous service.
Execute the day-to-day administrative processes for the lobby/front desk area.
Provide administrative support to the People Business Partners.
Greet and assist visitors in a warm professional manner.
Maintain the front desk and common areas to ensure a clean and organized workspace.
Monitor and manage voicemail systems ensuring timely follow-up and message delivery.

Support onboarding activities for new hires (e.g. welcome packets office tours).

Assist with mail deliveries and office supply inventory.
This position has food Safety Responsibilities.
Other responsibilities as necessary.

Supervisory:

This position does not have supervisory responsibilities.

Qualifications:

High school diploma or equivalent; associates degree preferred.
12 years of experience in a receptionist administrative or high volume customer call center role.
Strong phone etiquette and ability to manage multiple lines and high call volumes.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and phone system software.
Friendly professional and calm under pressure.
Strong organizational skills and attention to detail.

Physical Demands:

This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.

FLSA Status: Non-Exempt

Required Experience:

Unclear Seniority

Key Skills

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Administration Support
Activex

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About Company

Milo's Tea Company

Discover Milo's Tea Company, where we brew 100% natural iced tea and a variety of refreshing beverages. Taste the difference of our award-winning Milo's tea, crafted with love and care for your enjoyment.

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