Business Analyst Digital Ambulatory

Somerville, NJ - USA

Monthly Salary: $ 61609 - 88004

Posted on: 15-10-2025

Vacancies: 1 Vacancy

Job Summary

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Business Analyst participates in designing developing testing implementing and maintaining software applications. Assists in training and supporting end users. Provides software/application support services and collaborates with users to understand workflows document requirements and execute testing.

Essential Functions

-Assists with documenting business requirements and translating them into functional specifications for software applications.
-Assists with developing and executing testing plans and other software quality assurance tasks.
-Provides ongoing support for software applications by identifying and resolving issues escalating as needed for timely resolution.
-Provides high-quality service to end users according to defined service level agreements.
-Trains and Supports.
-Assist with the documentation of business processes.
-Understand user requirements; assist in translating these into functional requirements.
-Trains end users on software applications and assists with developing end-user documentation.
-Runs reports and performs tasks related to the ongoing operation of the software environment.

Qualifications

Bachelors Degree Computer Science or related field of study required
Related IT experience ideally in healthcare IT environment 0-1 year preferred
Experience providing end-user support preferably in a healthcare setting. Problem-solving skills.
Ability to document workflows and business processes.
Experience in the development support or operation of software applications preferably in a healthcare setting.
Ability to learn quickly Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Proficient interpersonal skills to effectively communicate with both technical and non-technical staff.

Additional Job Details (if applicable)

Working Model Requirements

Hybrid schedule 4 days per month minimum onsite at MGB locations. Flexibility for travel within MA required.
On call schedule rotation up to 2 weeks per year 24/7 coverage
Remote working days require stable secure quiet compliant work station

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$61609.60 - $88004.80/Annual

Grade

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striv...