This is a remote position.
Overview:
Were looking for a proactive Vendor Operations & Support Specialist to manage vendor relations warranty coordination and material logistics for our solar projects. This role ensures smooth communication between vendors internal teams and customers keeping every project on time compliant and high-quality.
Key Responsibilities:
Onboard and verify vendors for compliance and safety standards.
Coordinate product orders shipments and inventory with suppliers.
Process and track warranty claims and repairs with vendors and service teams.
Monitor vendor performance and maintain accurate documentation.
Liaise across Sales Procurement Engineering and Operations for smooth project flow.
Coordinate reroofing or extended work (ESOW) activities before installations.
Support billing invoicing and other administrative tasks.
Requirements
Qualifications:
Experience in vendor coordination supply chain or project operations (solar or construction preferred).
Strong organizational and communication skills.
Familiar with CRM/ERP tools (NetSuite Salesforce or similar).
Detail-oriented solution-driven and able to manage multiple priorities.
Benefits
What we offer
At Beehive-BPO Corp (Also known as SolutionCX) we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits include:
Hybrid Set-Up after the training (Required to report to the office for 2 days a month only)
Complete Government-Mandated Benefits SSS PhilHealth and Pag-IBIG
Night Differential & Holiday Pay
13th-Month Pay Bonus
HMO Benefits for Employee and 1 dependent (Free)
Accident Insurance
Paid Leave Entitlements
Quarterly Perfect Attendance Incentives
Company-Sponsored Events Team building employee engagement programs and more
Awards & Recognition Programs to celebrate outstanding performance
Required Skills:
Duties/ Responsibilities: Manage and oversee the monitoring portals Utilize computerized systems to track and analyze solar systems Provide communications such as emailing or calling contractors for onsite visits as well as being able to RMA any equipment Utilize Google Suite and other software to assist with office tasks Act as solar systems monitor for all company clients and be able to walk them through their portal when they receive PTO Provide and analyze generated reports to recognize monitoring system errors and be able to troubleshoot remotely if possible
This is a remote position.Overview:Were looking for a proactive Vendor Operations & Support Specialist to manage vendor relations warranty coordination and material logistics for our solar projects. This role ensures smooth communication between vendors internal teams and customers keeping every...
This is a remote position.
Overview:
Were looking for a proactive Vendor Operations & Support Specialist to manage vendor relations warranty coordination and material logistics for our solar projects. This role ensures smooth communication between vendors internal teams and customers keeping every project on time compliant and high-quality.
Key Responsibilities:
Onboard and verify vendors for compliance and safety standards.
Coordinate product orders shipments and inventory with suppliers.
Process and track warranty claims and repairs with vendors and service teams.
Monitor vendor performance and maintain accurate documentation.
Liaise across Sales Procurement Engineering and Operations for smooth project flow.
Coordinate reroofing or extended work (ESOW) activities before installations.
Support billing invoicing and other administrative tasks.
Requirements
Qualifications:
Experience in vendor coordination supply chain or project operations (solar or construction preferred).
Strong organizational and communication skills.
Familiar with CRM/ERP tools (NetSuite Salesforce or similar).
Detail-oriented solution-driven and able to manage multiple priorities.
Benefits
What we offer
At Beehive-BPO Corp (Also known as SolutionCX) we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits include:
Hybrid Set-Up after the training (Required to report to the office for 2 days a month only)
Complete Government-Mandated Benefits SSS PhilHealth and Pag-IBIG
Night Differential & Holiday Pay
13th-Month Pay Bonus
HMO Benefits for Employee and 1 dependent (Free)
Accident Insurance
Paid Leave Entitlements
Quarterly Perfect Attendance Incentives
Company-Sponsored Events Team building employee engagement programs and more
Awards & Recognition Programs to celebrate outstanding performance
Required Skills:
Duties/ Responsibilities: Manage and oversee the monitoring portals Utilize computerized systems to track and analyze solar systems Provide communications such as emailing or calling contractors for onsite visits as well as being able to RMA any equipment Utilize Google Suite and other software to assist with office tasks Act as solar systems monitor for all company clients and be able to walk them through their portal when they receive PTO Provide and analyze generated reports to recognize monitoring system errors and be able to troubleshoot remotely if possible
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