Pricing & Packaging Manager

At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.

Our mission is simple: End Cyber Risk. Were looking for a Pricing & Packaging Manager to be a part of making this happen.

About the Role

As a Pricing Manager on the Pricing & Packaging (P&P) team you will play a pivotal role in shaping and executing pricing strategies that drive revenue growth margin expansion and operational simplicity. This role is ideal for a strategic thinker and collaborative leader who thrives in a fast-paced cross-functional environment and is passionate about using pricing as a lever for business impact.

You will own the pricing lifecyclefrom business case development to strategy execution and performance analysiswhile embodying the P&P teams values of trust transparency and bridge-building across the organization.

Responsibilities

Strategic Pricing Leadership

• Lead the development of pricing strategies for new products and promotional initiatives ensuring alignment with business objectives and market dynamics.

• Simplify and streamline existing pricing structures (e.g. collapsing outdated price variability) to reduce friction and enhance scalability.

• Serve as a strategic advisor to Product Product Marketing Finance and Sales on pricing implications and opportunities.

Business Case & Promo Development

• Shepherd the creation of business cases for new products and promotions ensuring pricing is a core component of the value proposition.

• Collaborate with cross-functional teams to gather market insights and customer input size financial impacts and set goals and quotas for approved projects.

Pricing Process Ownership

• Own the end-to-end pricing process including drafting price proposals managing approval workflows and maintaining pricing documentation.

• Lead updates to the Aha! product board for all pricing initiatives ensuring visibility and alignment across teams.

• Prepare pricing readouts for Quarterly Business Reviews (QBRs) and executive briefings.

Analytics & Optimization

• Analyze pricing performance diagnose root causes of pricing outcomes and recommend actionable next steps.

• Analyze discounting behavior dynamics diagnose the need for list price changes based on discounting results.

• Develop and maintain pricing intelligence datasets dashboards and KPIs to monitor pricing effectiveness and margin impact.

• Drive continuous improvement through data-driven insights and peer benchmarking.

Who You Are

The Pricing and Packaging team is known for its ability to build bridges across departments and influence outcomes through trust and transparency. Success in this role requires someone who excels at:

• Listening as much as communicating.

• Representing the interests of all stakeholders.

• Asking thoughtful questions to understand existing processes and business requirements before proposing changes.

• Helping others understand the why behind pricing decisions.

• Using data to generate insights.

We commit to:

• Remaining impartial and using our voice to express informed opinions.

• Engaging in open debate then fully committing to agreed-upon decisions.

• Keeping discussions transparent and inclusive.

• Practicing empathy as others learn and adapt.

Minimum Qualifications

• Bachelors degree in Business Economics Marketing or related field.

• 5 years of experience in pricing preferably in B2B SaaS or technology.

• Proven success in developing and executing pricing strategies.

• Strong analytical skills and experience with pricing analytics and pricing tools.

• Excellent cross-functional collaboration and communication skills.

• Excellent Excel skills; strong financial analytics and acumen.

• Familiarity with reporting.

Preferred Qualifications

• MBA or background in Accounting/Finance.

• Experience with usage-based pricing models and software product launches.

• Familiarity with Aha! Salesforce and pricing governance frameworks.

On-Camera Policy

• To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews.

• Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers.

• We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf

At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2024) Best Places to Work USA (2021-2024) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

• Equity for all employees

• Flexible time off and paid volunteer days

• RRSP and 401k match

• Training and career development programs

• Comprehensive private benefits plan including medical mental health dental disability life and AD&D and value-added services

• Robust Employee Assistance Program (EAP) with mental health services

• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements

• Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.