| Job Purpose | This position is open with Bajaj Finance Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity |
| Duties and Responsibilities | Customer Service - TAT Tokens customer complaints and NSR/SR closure ManagementDaily cash collection / updating and deposition & Checking and updating agency/branch walk-in selling the insurance and other products to walk in customers Cash & Customer Service /NPS and Audit QueriesService branch maintenance and controlConsistent increase in penetration of CDM/KioskManage escalations with teams (Centralize/HO) for end to end resolutionPetty cash managementMaintain minimal errors in audit report published by HO. |
| Required Qualifications and Experience | Understanding of cash & customer service related processes and graduate fresher/with experienceAbility to work independently and towards oral and written communication skills |
Required Experience:
Senior IC
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.