Client Director Korea
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Job Location:
Seoul - South Korea
Monthly Salary:
Not Disclosed
Posted on:
28 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a highly experienced Client Director to drive strategic growth across ServiceNows largest existing accounts with a particular focus on the Korean market. Were looking for a proven Client Director with deep relationships across Korean conglomerate executive networks and a strong track record in AI transformation and workflow AI solutions.
What you get to do in this role:
- Provide strategic leadership and partnership to clients serving as the relationship manager between your customers and ServiceNow
- Drive AI-led transformation initiatives articulating the value of workflow AI and automation to senior stakeholders.
- Work with other ServiceNow teams to develop ServiceNow solutions based on each customers strategic outcomes while leading large virtual teams
- Oversee growth of global accounts including development and deployment of worldwide resources
- Build trust and deep multi-tiered relationships through assigned clients organization from project/IT teams to CxO level
- Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
- Achieve financial targets across licenses renewals and professional services
Qualifications :
To be successful in this role you have:
- 15 years of enterprise client management experience with a minimum of 5 years as a Client Director or equivalent managing multi-million-dollar sales engagements.
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Demonstrated success in executive-level relationship management within Korean conglomerates.
- Proven ability to sell and consult on AI transformation including workflow automation AI-powered decision-making and integration of AI into business processes.
- Strong understanding of IT Service Management HR Security Operations Customer Service or IT Operations Management.
- Strategic thinker with a deep understanding of macro-level business IT needs.
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more
