- Sales in attracting new and old customers to the hotel be responsible for providing assistance to the team;
- Manage all aspects of sales activities including receiving initial inquiries timely preparation of prospect information proposals correspondence and contracts pending reservations etc. help coordinate and resolve issues such as:
- Prepare proposals and contracts as required:
- Contacting customers as necessary:
- Control of timely return of contracts to the counterparty:
- Accurate reporting of all advertising and information materials:
- Coordinate specific marketing initiatives involving revenue streams:
- To acquire and share knowledge about Fairmont Baku Hotel products including accommodation services meeting facilities history and heritage activities and local programming
- To participate in field inspections familiarization tours trade exhibitions;
- Understand and adhere to all departmental guidelines and policies;
- To report any technical problems and necessary needs in the work process immediately to the direct manager;
- To perform other duties determined by the direct manager;
- To assist the work of other employees of the department;
- Prepare and submit all reports directly to the manager during the period of duty;
- Respond professionally to customer questions and understand their needs and requirements;
- To establish close cooperation relations both with colleagues within the Sales department and with employees of other departments;
- Working in the 1C program adding the monthly attendance schedule to the system;
- To be responsible for internal coordination with the sales and marketing team;
Qualifications :
- Higher education (tourism and hotel management is desirable)
- Experience in the relevant position (preferred)
- Knowledge of Opera PMS Software Microsoft Windows computer programs
- Excellent communication skills both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Must possess professional telephone etiquette and have an excellent command
- Fluent Azerbaijani English Russian language
- Strong team player who can work independently in a fast paced environment
- Dynamic willing to learn
- Have good sales and presentation skills
Ability to manage multiple tasks at the same time
Remote Work :
No
Employment Type :
Full-time
- Sales in attracting new and old customers to the hotel be responsible for providing assistance to the team;- Manage all aspects of sales activities including receiving initial inquiries timely preparation of prospect information proposals correspondence and contracts pending reservations etc. help...
- Sales in attracting new and old customers to the hotel be responsible for providing assistance to the team;
- Manage all aspects of sales activities including receiving initial inquiries timely preparation of prospect information proposals correspondence and contracts pending reservations etc. help coordinate and resolve issues such as:
- Prepare proposals and contracts as required:
- Contacting customers as necessary:
- Control of timely return of contracts to the counterparty:
- Accurate reporting of all advertising and information materials:
- Coordinate specific marketing initiatives involving revenue streams:
- To acquire and share knowledge about Fairmont Baku Hotel products including accommodation services meeting facilities history and heritage activities and local programming
- To participate in field inspections familiarization tours trade exhibitions;
- Understand and adhere to all departmental guidelines and policies;
- To report any technical problems and necessary needs in the work process immediately to the direct manager;
- To perform other duties determined by the direct manager;
- To assist the work of other employees of the department;
- Prepare and submit all reports directly to the manager during the period of duty;
- Respond professionally to customer questions and understand their needs and requirements;
- To establish close cooperation relations both with colleagues within the Sales department and with employees of other departments;
- Working in the 1C program adding the monthly attendance schedule to the system;
- To be responsible for internal coordination with the sales and marketing team;
Qualifications :
- Higher education (tourism and hotel management is desirable)
- Experience in the relevant position (preferred)
- Knowledge of Opera PMS Software Microsoft Windows computer programs
- Excellent communication skills both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Must possess professional telephone etiquette and have an excellent command
- Fluent Azerbaijani English Russian language
- Strong team player who can work independently in a fast paced environment
- Dynamic willing to learn
- Have good sales and presentation skills
Ability to manage multiple tasks at the same time
Remote Work :
No
Employment Type :
Full-time
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