Principal Product Manager Tech (ES), Just Walk Out Technology

As part of the AWS Applied AI Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons real-world experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are no-brainers to buy and easy to use.



Are you interested in transforming how the worlds largest retailers prove and optimize the business value of checkout-free shopping Just Walk Out (JWO) technology enables shopping in retail stores with no lines and no checkout. Customers simply use a credit card to enter the store take what they want from our selection of fresh delicious meals and grocery essentials and leave the store. This checkout-free shopping experience is made possible by JWO technology which automatically detects whether products are taken or returned and enables shoppers to grab and go from stores ranging from small airport kiosks to massive university stores.

The Principal Product Manager will own the strategic evolution of how JWO creates measures and maximizes customer value across our expanding portfolio of retail partnerships. You will be responsible for establishing the measurement infrastructure and frameworks that definitively prove JWOs business impact while driving revenue optimization through strategic pricing experiments and market expansion across diverse retail verticals. This role requires partnering directly with enterprise customers to quantify value realization optimize pricing strategies and lead JWOs expansion into new verticals and customer segments.

You will work with customers to measure and communicate the tangible business value JWO delivers establishing comprehensive frameworks that transform abstract technology benefits into concrete ROI metrics that drive executive decision-making. You will partner with Business Development and finance teams to conduct sophisticated experiments that optimize our revenue model across different store formats and verticals balancing customer value creation with Amazons commercial objectives. Additionally you will strategize which verticals represent the highest-opportunity expansion targets and work across JWOs product portfolio (Merchant Experience Retail Integration Shopper Experience) to systematically close product gaps that unlock these new opportunities.

As a tenured Principal Product Manager you are skilled at building scalable business frameworks from first principles. You exhibit mastery in strategic product management disciplines such as defining enterprise value propositions designing pricing optimization experiments establishing measurement infrastructure and driving alignment across complex stakeholder ecosystems in ambiguous fast-paced environments. We are looking for a passionate data-driven strategist who thrives on proving business value through rigorous experimentation building enterprise customer partnerships and setting new industry standards for retail technology value measurement.

Key job responsibilities
- Establish comprehensive frameworks and infrastructure to measure value realized by customers through JWO technology implementation
- Design and implement metrics systems to quantify customer ROI and business impact across different verticals and store formats
- Partner with customers to develop value realization measurement methodologies and reporting mechanisms to communicate value delivery to both internal stakeholders and external customers
- Lead JWO business expansion initiatives by identifying and prioritizing new opportunities
- Develop go-to-market strategies for entering new verticals and customer segments
- Conduct market analysis to identify product gaps across JWO experiences for customers and partner with other Product Managers to bridge them
- Collaborate with cross-functional teams to define product roadmaps that address identified market gaps and expansion opportunities
- Partner with Business Development and Finance teams to optimize pricing strategies for JWO offerings across different verticals and store formats
- Design and execute pricing experiments to maximize revenue while maintaining customer value proposition
- Analyze pricing elasticity and competitive positioning to inform strategic pricing decisions
- Work directly with customers to understand their business objectives and measure JWOs impact on their operations

About the team
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- 7 years of working as a Technical Product Manager experience
- Experience delivering large-scale SaaS PaaS or LaaS products where you are responsible for the full product lifecycle from concept through GTM (go to market)

- 4 experience working with external Enterprise customers
- Advanced degree (MBA MS) in relevant technical field
- Experience with Amazons retail technology systems or AWS services
- Knowledge of retail industry trends regulatory requirements and competitive landscape

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $163000/year in our lowest geographic market up to $281800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.