Director Rental Operations
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you a strategic leader with a passion for operational excellence At SIXT the Director of Rental Operations plays a pivotal role in driving performance across the this high-impact role youll lead business-critical initiatives partner with underperforming locations and help shape the future of our leadership pipeline. Youll bring expertise in operations talent development and strategic execution and be part of a team thats transforming mobility every day with a salary of at least$115000 plus bonus of $55000 paid out monthly. Apply now!
YOUR ROLE AT SIXT
You drive revenue growth by improving IRPD performance optimizing fleet utilization and managing non-revenue operations efficiently.
You lead and develop high-performing teams by coaching managers addressing performance gaps and building a strong leadership pipeline.
You deliver a premium customer experience by ensuring service excellence handling escalations and maintaining high standards across all locations.
You execute operational excellence by managing the Daily Game Plan ensuring PCI compliance and monitoring key regional KPIs.
You lead process improvements and support regional growth by identifying underperformance and implementing strategic solutions.
You oversee risk and security by enforcing fraud prevention improving labor efficiency and upholding operational standards
YOUR SKILLS MATTER
Experience and EducationYou hold a Bachelors degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service plus 2 years in a supervisory role (or 5 years work experience without a degree including 2 years as a manager in car rental) of relevant experience.
Supervisory and Communication SkillsYou possess good supervisory skills strong communication skills including the ability to communicate in other languages (as a plus) and have exceptional interpersonal and relationship-building abilities.
Organization and Customer ServiceYou are highly organized and have excellent customer service skills.
Work AuthorizationYou must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Age and LicenseYou are at least 18 years old have a valid drivers license with a clean record and can work day/evening shifts.
WHAT WE OFFER
Comprehensive Health & InsuranceHealthcare coverage (medical dental vision) life insurance critical illness hospital indemnity pet insurance and 401k for your financial future
Paid Time Off & Sick Leave Benefit from PTO sick leave and a balanced work-life schedule
Branch Bonus Plan Participate in a performance-based branch bonus plan
Employee Assistance Program Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals Benefit from employee-only rental rates with family rental options and exclusive discounts for employees
Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaningservices at no cost
Additional Information :
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more
