Live Chat Support Advisor

ValueAdd Research And Analytics Solutions LLP

Job Location:

Shawnee County, KS - USA

Monthly Salary: $ 30 - 33

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are seeking a skilled Live Chat Support Advisor to join our dynamic team at ValueAdd Research and Analytics Solutions LLP. As a Live Chat Support Advisor you will be responsible for providing exceptional customer service through live chat interactions. If you have a passion for helping customers and a knack for problem-solving we want to hear from you!

Location: United States (Remote)

Responsibilities:

Respond to customer inquiries and issues via live chat in a timely and professional manner
Provide accurate information and solutions to customers questions and concerns
Escalate complex issues to the appropriate department for resolution
Document all interactions with customers accurately in the system
Identify opportunities for process improvement and provide feedback to management

Qualifications:

1-2 years of experience in customer service or a related field
Excellent written and verbal communication skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficiency in using live chat software and customer support tools

If you are a team player with a positive attitude and a passion for customer service we encourage you to apply for the Live Chat Support Advisor position at ValueAdd Research and Analytics Solutions LLP.

Requirements

1-2 years of experience in customer service or a related field

Excellent written and verbal communication skills

Ability to multitask and work in a fast-paced environment

Strong problem-solving skills and attention to detail

Proficiency in using live chat software and customer support tools

Required Skills:

1-2 years of experience in customer service or a related field Excellent written and verbal communication skills Ability to multitask and work in a fast-paced environment Strong problem-solving skills and attention to detail Proficiency in using live chat software and customer support tools

Required Education:

1-2 years of experience in customer service or a related fieldExcellent written and verbal communication skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving skills and attention to detailProficiency in using live chat software and customer support tools

This is a remote position.We are seeking a skilled Live Chat Support Advisor to join our dynamic team at ValueAdd Research and Analytics Solutions LLP. As a Live Chat Support Advisor you will be responsible for providing exceptional customer service through live chat interactions. If you have a p...