Customer Service Coordinator (Vancouver)

The opportunity

Youll join our Enterprise Support Services (ESS) team helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional you will work across teams to provide the knowledge resources and tools that help EY deliver exceptional quality service to our clients win in the marketplace and support EYs growth and profitability.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

As an Office Services clerk you are responsible for office services related activities. You are a driven professional who enjoys working in tandem with your WSG (Workplace Services Group) colleagues while striving to understand and anticipate customers needs to exceed expectations.

• Mail/Courier: sorting distributing documents & packages as well as preparing documents & packages for delivery.
• Equipment management: Understand and operate office equipment place service calls as needed
• Supply provisioning & inventory control: Ordering maintaining & distributing office supplies
• Occupational Health & Safety: Member of the OH&S committee
• Light housekeeping: wiping down counters emptying dishwasher
• Reception relief: For breaks lunches other times away
• Scanning/photocopying/binding
• Office maintenance: Coordinating office/furniture repairs
• Meeting/Event preparation: Room setup including catering teardown/clean up.
• Overtime required as needed

Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment

What we look for

• Exceptional client service experience
• Aptitude to differentiate when to act independently or team with others

Ideally youll also have

• Professional services firm experience
• Facilities experience
• Post-secondary education

What we look for

We are looking for candidates who are highly motivated analytical logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

What we offer

The EY benefits package is designed to support your physical emotional financial and social wellbeing. Our extensive benefits include comprehensive medical dental and prescription drug coverage as well as mental health benefits a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off including personal days vacation days and additional firm-wide holidays along with the option to purchase extra vacation days. Employees can take advantage of EYs exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity education relevant experience knowledge and applicable skill sets.

• • Vancouver : $40000 to $60000

Are you ready to shape your future with confidence Apply today.

To help create the best experience during the recruitment process please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting our neuroinclusion and accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

At EY we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.