Customer Growth Coordinator

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a Customer Growth Coordinator to join the Marketing team to help bring FanDuels promotional strategy to life. This includes ensuring our customers are top of mind have a positive experience and continue to choose FanDuel as their go-to Sportsbook and Casino.

In addition to the specific responsibilities outlined above employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Support the end-to-end promotion creation process for Casino and Sportsbook; including design testing setup publishing QA fulfillment and merchandising in the app and web
• Monitor and audit our platform content to ensure team KPIs on timing and accuracy are met or exceeded
• Support daily management of the Sportsbook and Casino homepage priorities
• Contribute to improving the quality and efficiency of internal Marketing Operations processes and tooling to deliver promotions at scale and improve quality of life for team members
• Act as a key source of knowledge on the customer experience and provide feedback on strategic issues and opportunities across the business
• Collaborate closely with key partners in Marketing Product Customer Service Commercial and Risk & Trading to in order to deliver a world class customer experience
• Master internal tooling to evaluate risk and lead triage efforts to reduce cost of errors & improve customer satisfaction

  ABOUT FANDUEL

  FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: Americas #1 Sportsbook FanDuel Sportsbook; its leading iGaming platform FanDuel Casino; the industrys unquestioned leader in horse racing and advance-deposit wagering FanDuel Racing; and its daily fantasy sports product.

  In addition FanDuel Group operates FanDuel TV its broadly distributed linear cable television network and FanDuel TV its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states Canada and Puerto Rico.

  The company is based in New York with US offices in Los Angeles Atlanta and Jersey City as well as global offices in Canada and Scotland. The companys affiliates have offices worldwide including in Ireland Portugal Romania and Australia.

  FanDuel Group is a subsidiary of Flutter Entertainment the worlds largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE STATS
What were looking for in our next teammate

• Relevant internship experience in a marketing role
• Bachelor degree in business or marketing preferred
• A highly organized methodical planner with extreme attention to detail
• Quick learner with strong communication skills
• A great colleague and team player - someone who is willing to roll up their sleeves to complete a task
• Creative thinker and problem solver; for short and long term initiatives
• Experience monitoring and tracking KPIs
• Experience with image editing tools
• Experience using CMS tools is a plus
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Dont check all the boxes Thats okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.

PLAYER BENEFITS
We treat our team right

This role may offer the following benefits: extended medical vision and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: FanDuel Total Rewards. *Benefits differ across country and job type.

FanDuel is an equal opportunities employer and we believe as one of our principles states We are One Team!. As such we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression or any other characteristic protected by provincial local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued respected and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please email.

The Company intends to use artificial intelligence in the process of screening assessing and/or selecting applicants for this role.

The applicable salary range for this position is $51000 - $64000 CAD which is dependent on a variety of factors including relevant experience location business needs and market demand. This role may offer the following benefits: extended medical vision and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law.

#LI-Hybrid