CRM Manager

No Relocation Assistance Offered
Job Number#169768 - Sao Paulo Sao Paulo Brazil

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

This person will manage the biggest Indirect Channel Incentive and Loyalty Program(Super Clube Colgate) . A platform that connects and engages all indirect channel stakeholders ( Industry Distributors Sales Representatives and Indirect Retail owners).

Main responsibilities:

• Define strategies and lead a platform evolution to raise participants engagement through Digital and CRM;
• Conducting briefing and debriefing process together with Retail Marketing and agencies;
• Evolve Interactive Experiences Integrated Digital Channels and Emotional Connection
• Using data and analytics to understand audience insights measure campaign effectiveness and refine strategies to achieve specific goals;
• Control of budget and spends in together with participants performance;
• Manage a 2 people team(Assistant and Intern);
• Manage 2 agencies people defining sprints and deliverables

Basic requirements:

• Bachelors Degree
• English: Advanced (is desirable)
• CRM and Digital Activation knowledge
• Experience with agile methodologies or leading project

We Prefer...

• Experience in loyalty or incentive programs
• Emerging technologies(AI LLMs) enthusiast
• Experience indirect trade channel
• Proficiency on Data and Analytics tools (Power BI/ Tableau / Data studio / Domo)

Compensation and Benefits
Salary Range $ - $ USD

Pay is determined based on experience qualifications and location. Salaried employees may also be eligible for discretionary bonuses profit-sharing and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package including medical dental vision basic life insurance paid parental leave disability coverage and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employees hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions please click here.

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