Customer Service Assistant | Kaiāwhina Kiritaki
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Job Location:
Nelson - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Health insurance Rā Oranga Wellbeing leave
- Be the friendly face (and voice!) that helps our customers every day
- Join a supportive close-knit team that values great service
Be the friendly face of Council and help keep Nelson connected!
Are you a people person with a knack for solving problems on the spot Nelson City Council is on the lookout for a Customer Service Assistant to join our welcoming frontline team. Every day youll make a difference by helping our community with everything from dog registrations and rates payments to bus enquiries and property file requests.
With your friendly professional approach youll provide accurate information handle payments process requests and ensure every customer receives efficient and respectful service.
About the role Kō tēnei tūranga mahi
- Delivering professional efficient frontline service to our customers
- Handling enquiries across a wide range of Council services
- Processing payments and balancing tills with accuracy
- Using our systems to log and action requests quickly and correctly
- Supporting your teammates and pitching in when it matters most
About you Ko ngā pūmanawa ō
You will possess previous customer service experience (retail hospitality call center all welcome!) that will have provided you with opportunity to develop:
- Cash handling and/or EFTPOS know-how
- Confident computer skills (Word Excel Outlook)
- Friendly communication that can adapt to different people and situations
- Resilient reliable and ready to thrive on busy days
What we offer Ko ngā painga mōu
At Nelson City Council were proud to serve the people of our city with warmth efficiency and professionalism. Youll be part of a supportive collaborative team where no two days are the same and where your contribution helps keep Nelson moving.
To view the Job Descriptionclick here.
Applications close: Rā whakakapi: midnight Thursday 16th October. we are reviewing applications as they are received and reserve the right to close applications early so apply now!
For further enquiriesIna he pātai anō whakapā mai:Please contact Nicki Sharpe Team Leader Customer Service Centre
Key Skills
- EAM
- Electrical Controls
- Cyber Security
- Business Administration
- Corporate Marketing
About Company
Nelson City Council (NCC) is all about serving our community and our people. Our staff thrive on developing our community to be an enjoyable place to live and visit. With over 380 employees, we have the structure and processes of a large organisation, but the culture and feel of a sma ... View more
