Technology Consulting Managed Services Salesforce & Digital Applications Senior Manager

Los Angeles, CA - USA

Monthly Salary: $ 181800 - 393200

Posted on: 30 days ago

Vacancies: 1 Vacancy

Job Summary

Location: Anywhere in Country

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Technology Consulting Managed Services - Salesforce & Digital Applications Senior Manager

As a Senior Manager in EYs Managed Services team focused on Salesforce and Digital Applications you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships overseeing solution design and implementation and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce cloud technologies and enterprise digital strategy.

Key Responsibilities:

Client Delivery & Engagement Leadership

Lead end-to-end delivery of Salesforce and digital application engagements within EYs Managed Services framework.
Oversee implementation integration and optimization of Salesforce solutions (Sales Cloud Service Cloud Experience Cloud Marketing Cloud etc.).
Collaborate with clients to define digital strategies transformation roadmaps and platform architecture.
Ensure delivery excellence client satisfaction and alignment with contractual SLAs and KPIs.

Solution Architecture & Innovation

Design scalable secure and high-performing Salesforce solutions integrated with other enterprise platforms (e.g. SAP Workday Azure AWS).
Drive innovation through automation AI/ML and analytics embedded in digital workflows.
Lead the development of reusable assets accelerators and best practices for Salesforce delivery.

Team Leadership & Development

Manage cross-functional teams including developers architects analysts and offshore delivery resources.
Mentor and coach team members fostering a culture of continuous learning and collaboration.
Support talent acquisition onboarding and capability building across the Salesforce practice.

Managed Services Operations

Collaborate with EYs global delivery centers to ensure seamless execution of managed services.
Monitor and report on service performance incident resolution and enhancement requests.
Implement governance models and operational playbooks for sustained service delivery.

Business Development & Practice Growth

Support go-to-market strategy for Salesforce and digital services within Managed Services.
Lead proposal development solutioning and client presentations.
Contribute to thought leadership industry events and EYs digital community.

To qualify for the role you must have

Bachelors degree in Computer Science Information Systems Business or related field.
1012 years of experience in Salesforce and digital application delivery.
Proven track record of leading large-scale Salesforce implementations and integrations.
Experience in managed services or long-term service delivery models.
Strong understanding of Salesforce architecture data models APIs and security.

Preferred:

Masters degree or MBA.
Salesforce certifications (e.g. Salesforce Certified Technical Architect Application Architect Admin Developer).
Experience with Agile delivery methodologies and DevOps practices.
Familiarity with other digital platforms (e.g. MuleSoft Adobe Experience Manager Microsoft Power Platform).

Skills & Attributes:

Strategic thinking and problem-solving abilities.
Strong communication and stakeholder management skills.
Ability to manage multiple priorities and drive results in a fast-paced environment.
Passion for digital innovation and customer-centric design.

What we offer you
At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore.

We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151500 to $346000. The base salary range for New York City Metro Area Washington State and California (excluding Sacramento) is $181800 to $393200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education experience knowledge skills and addition our Total Rewards package includes medical and dental coverage pension and 401(k) plans and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external client serving roles to work together in person 40-60% of the time over the course of an engagement project or year.
Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays Winter/Summer breaks Personal/Family Care and other leaves of absence when needed to support your physical financial and emotional well-being.

Are you ready to shape your future with confidence Apply today.
EY accepts applications for this position on an on-going basis.

For those living in California please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identity/expression pregnancy genetic informationnational origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1-800-EY-HELP3 select Option 2 for candidate related inquiries then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EYs Talent Shared Services Team (TSS) or email the TSS at .

Required Experience:

Senior Manager

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