Solution Lead Workforce AI Tools

JOB DETAILS

JOB BAND: E
CONTRACT TYPE: Permanent Full-time
DEPARTMENT: BEUT / INEUT / Cloud Productivity
LOCATION: London - Hybrid
PROPOSED SALARY RANGE: depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Were happy to discuss flexible working. If youd like to please indicate your preference in the application though theres no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

Join the BBC to lead enterprise-scale Microsoft 365 Copilot readiness and rollout. As Solution Lead youll architect the guardrailsPurview data lifecycle sensitivity labelling DLP access and auditingthat make AI assistance safe and effective across Exchange SharePoint OneDrive and Teams. Youll reduce oversharing risk prove readiness with actionable reporting and optimise licensing partnering across editorial production and corporate teams to unlock secure compliant productivity gains at global scale.

WHY JOIN THE TEAM

Join a collaborative missiondriven team safeguarding the BBCs content and audiences at global scale. Youll shape Microsoft 365 Copilot adoption endtoenddefining guardrails with Purview tuning labels/DLP and proving readiness with analyticsalongside senior stakeholders. Expect autonomy complex challenges and clear impact: reducing oversharing risk while unlocking AIdriven productivity. We invest in your growth with certification support mentoring labs and access to Microsoft partnerships and communities within an inclusive culture that values curiosity pragmatism and craft

YOUR KEY RESPONSIBILITIES AND IMPACT

- Strategy stakeholder engagement and crossM365 subjectmatter expertise: Own the enterprise Copilot strategy and governance; act as the handson technical SME for business units on integrations data flows Graph connectors and Copilot plugins; conduct briefings and design clinics; remain current with Copilot/M365 innovations and advise on roadmap implications.

- Enterprisescale information protection for Copilot: Design and deliver Microsoft Purview retention/records sensitivity labelling (auto/mandatory) and DLP across Exchange SharePoint OneDrive and Teams; ensure Copilotcreated content consistently inherits labels and watermarks; drive adoption and measurable risk reduction.

- Data classification and governance design: Cocreate an organisationwide data taxonomy with business stakeholders and translate it into technical controls (access auditing and joinersmoversleavers processes) with Entra ID integration where appropriate.

- Grounding and dataaccess control: Configure Restricted SharePoint Search; define Microsoft Search/Graph index scopes; govern and approve Graph connectors and Copilot plugins; validate ACL and label honouring endtoend; identify and remediate oversharing across sites and links.

- Readiness risk and safety: Lead data hygiene and oversharing remediation; run sandbox/pilot testing and promptinjection/jailbreak tests; define exception processes and a kill switch; confirm data residency and sovereignty alignment prior to wider enablement.

- Telemetry automation and evidence: Enable Purview Audit and Copilot analytics; build KQL/Log Analytics/Power BI dashboards and custom reports; maintain configurationascode baselines with drift detection to evidence readiness and ongoing compliance.

- Licensing and value optimisation: Advise on Microsoft 365/E5 compliance and Copilot licensing options and tradeoffs; recommend costeffective combinations and preparatory controls to reduce risk and enable a secure wellgoverned Copilot deployment.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

- Deep demonstrable understanding of Microsoft 365 (Office 365) and the wider Microsoft cloud ecosystem with specific expertise in planning and delivering Microsoft 365 Copilot at enterprise scale; able to advise the business on integrations data flows and deployment options.
- Enterprise-scale delivery of Microsoft Purview compliance: end-to-end design and rollout of Records/Data Lifecycle sensitivity labelling (auto/mandatory) and DLP across Exchange Online SharePoint OneDrive and Teams ensuring Copilot-created content inherits labels and watermarks.
- Hands-on configuration and tuning of retention sensitivity labelling and DLP policies with measurable adoption and riskreduction outcomes using automation and repeatable deployment approaches to scale across a large organisation.
- Proven stakeholder leadership in complex enterprises: translate legal/regulatory and business needs into actionable Copilot roadmaps governance controls and enablement phases; communicate clearly with both technical and non-technical audiences.
- Data classification taxonomy and governance design: co-develop the taxonomy with business teams and translate it into technical controls (access auditing and joinersmoversleavers) with Microsoft Entra ID integration aligned to Copilot grounding and leastprivilege access.
- Risk identification remediation and reporting across Microsoft 365: assess and remediate oversharing and data exposure; produce analytics and telemetry to evidence readiness for secure Copilot deployment and to support ongoing compliance.
- A proactive solutions-focused mindset: able to assess large organisations determine the right approach and work pragmatically within the Microsoft ecosystem to deliver secure automated and wellgoverned outcomes.

DESIRED BUT NOT REQUIRED:

- Recognised certifications that evidence capability in the Microsoft ecosystem (e.g. SC400 SC100/Cybersecurity Architect Expert AZ500 AZ305 Microsoft 365 Administrator/Enterprise).
- Strong grasp of Microsoft 365/E5 compliance licensing with the ability to recommend costeffective options and plan for Copilot prerequisites.
- Experience defining and embedding governance guardrails for AI/Copilot to minimise oversharing and align with legal regulatory and ethical requirements.

If you can bring some of these skills and experience along with transferable strengths wed love to hear from you and encourage you to apply.