Analyst II, Outcomes

Concentra is recognized as the nations leading occupational health care company.

With more than 40 years of experience Concentra is dedicated to our mission to improve the health of Americas workforce one patient at a time. With a wide range of services and proactive approaches to care Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Outcomes Analyst II will support the reporting and analytical responsibilities of the Clinical Analytics
group. This position will be responsible for all aspects of employer and clinician reporting and analyses
from determining data acquisition query and manipulation to final reporting and comprehensive analysis
of results trends and outcomes. Additionally the Analyst II will also be accountable for working with
technology to access and create reporting from Enterprise Data Warehouse using reporting and
analytical tools.

Evaluate client or clinician utilization practice patterns trends and outliers
Identify opportunities for analyses as related to trends clinician practice behaviors or diagnosis or
any other analyses lending insight to practice patterns or variation in outcomes statistic
Provide recommendations on findings to assist management in operational or strategic decision
making process
Provide top client outcomes presentations to support stewardship efforts
Generate validation studies from external claims data to support Concentras Value Proposition
Recommend and implement strategic reporting initiatives and technical plans to support
department external data initiative. This would include assessment and profiling of current data
and implementing a solution for reporting and analyses and defining infrastructure to manage and
access a large data warehouse environment
Work within EDW using MicroStrategy tool to create reports and analyses
This job description is not designed to cover or contain a comprehensive listing of activities duties or
responsibilities that are required of the employee for this job. Duties responsibilities and activities may
change at any time with or without notice.

Education Level: Bachelors Degree
Major: Computer Science Information Technology or related field

Degree must be from an accredited college or university.

Education Details:
Bachelors degree in Computer Science IT related field or equivalent education and experience
required
In lieu of undergraduate degree the ratio is 1:1 meaning one year of college equals one year of
work experience and vice versa
Graduate degree is preferred

Customarily has at least the following experience:
3 years
Customarily has at least two years of analytical and technical experience in healthcare or related
industry
Must have good database experience to manipulate large data sets for analyses (applied
experience with MS-SQL Access SPSS SQL PL/SQL Visual Basic Python or comparable
database language)
Must have experience with reporting/data visualization tools (Tableau MicroStrategy Power BI
etc.)
Project management and presentation skills

Concentra Core Competencies of Service Mentality Attention to Detail Sense of Urgency Initiative and
Flexibility
Ability to make decisions or solve problems by using logic to identify key facts explore alternatives and
propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows
tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in
accordance with federal and state laws and company policies
Working knowledge of Microsoft Applications and other applications
Excellent communication (verbal and written) interpersonal and presentation skills
Ability to meet deadlines and be flexible when priorities are re-assessed

Strong analytical and problem-solving skills

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of this
job the employee is continuously sitting for extended periods and occasionally walking. May
continuously utilize hands and fingers flex or extend wrist to perform repetitive motions for job-related
tasks. The ability to hear and understand with clarity and detect sound and have conversations with
staff customers management etc. Hearing within the acceptable range for various form of
communications such as telephone in-person virtual etc. Normal or corrected vision to acceptable
levels for office work. The ability to lift/carry up to 10 pounds.
Work is performed primarily in an office/field environment. Involves frequent contact with clients staff
and management. Position requires flexibility in working hours. Must be able to effectively resolve
conflicts as they arise.
The mental demands described here are representative of those that must be met by an employee to
perform the essential functions of this job this position the employee may have imposed
pressure

Concentra provides equal employment and affirmative action opportunities to applicants and employees
without regard to race color age religion sex sexual orientation gender identity national origin
pregnancy protected veteran status disability or other protected addition Concentra Inc.
complies with applicable state and local laws prohibiting discrimination in employment in every
jurisdiction in which it maintains facilities.

This job description is not designed to cover or contain a comprehensive list of activities duties or
responsibilities required for this position.