Corporate Travel Agent
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Job Location:
Monthly Salary:
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
Location: Remote in Portugal OR Hybrid in Lisbon (Office Options)
Employment Type: Full-time
If you have GDS experience and a passion for excellent B2B service this is your opportunity to make a global impact.
What Youll Do (Your Responsibilities)
As a key expert and the primary point of contact for our French-speaking business clients you will:
- Personalized Support: Provide dedicated and personalized support to business travelers.
- Problem Solving: Proactively resolve travel and technical issues from simple queries to urgent emergencies.
- Industry Expertise: Stay updated with travel industry knowledge to ensure the delivery of best-in-class service.
- Continuous Improvement: Collaborate with global teams and share essential feedback for the continuous improvement of products and processes.
- Client Relationships: Meet and exceed performance targets while building strong relationships with clients.
What Were Looking For (Your Profile)
To succeed in this role the following qualifications are mandatory and essential:
- Language Skills: Professional fluency in French (C1) and English (C1) is required.
- GDS Experience: Proven experience in using GDS systems (Sabre Amadeus or Galileo is mandatory).
- Service Background: A history in customer service preferably within the travel tourism or hospitality sectors.
- Soft Skills: Metrics-driven with excellent communication skills and a facility for collaboration.
- Technical Knowledge: Familiarity with modern tools (e.g. Gmail Zendesk Slack Salesforce is a bonus).
- Availability: Flexibility to work rotating schedules (Monday to Sunday between 7 AM and 10 PM).
What Youll Get (Your Benefits)
- Competitive salary performance-based rewards
- Comprehensive medical dental & vision plans
- Paid parental & bereavement leave
- Mental health support
- Commuter benefits & connectivity stipends
- A dynamic international team with career growth opportunities
Ready to elevate your career in corporate travel management
Apply now and make an impact on a global stage!
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
