Software Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Employment Type
PermanentClosing Date
23 Oct 2025 11:59pmJob Title
Software EngineerJob Summary
Job Description
Who We Are
Were an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. Were all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
Focus of the Role
As a Software Engineer you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset collaboration and influencing skills are critical to success in this role.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop mobile phone plan paid for)
Recognition of prior service for recent defence members; carry over of long service leave to Telstra
4 weeks paid defence leave for Defence Reserve members
What Youll Do
Product & Technology - Software Engineering & IT develops and maintains Telstras software and IT systems working on some cutting-edge technologies.
- Customize and implement workflows in BMC Helix and ITSM Suite using Developer Studio ensuring alignment with business needs.
- Design and execute custom integrations leveraging APIs iPass and web services to enhance system functionality and data flow.
- Configure and optimize Remedy Server in a server-group environment focusing on performance tuning and issue resolution.
- Collaborate with cross-functional teams to gather requirements and propose architectural solutions for integrations involving SRM Knowledge Management and Atrium CMDB.
- Maintain strong customer interaction addressing concerns and ensuring satisfaction through effective communication and support.
About You
- Hold an NV1 security clearance
- Minimum 3 years of experience in BMC remedy however candidates with strong ServiceNow expertise will also be considered
- Implementation knowledge on BMC Helix ITSM Suite SLM Remedy Migrator Web services APIs
- Plug-ins Remedy Developer and Innovation Studio and Helix Dashboard reporting
- Experience on iPass and Webhooks
- Good knowledge of SRM Knowledge Management Atrium CMDB
- Remedy Workflow customizations using Developer Studio
- Basic ITIL Framework concepts
- Experience in proposing and implementing architecture of Custom integrations
- Experience in configuring and working on Remedy Server-group environment
- Previous experience of working overlay concept
- Experience on BMC Helix Deployment manager
- Should have ITSM integration experience with other remedy & web service integration.
- Experience in performance tuning and troubleshooting BMC Remedy AR Server issues
- Strong interpersonal skills with a focus on customer engagement and satisfaction
Candidates must hold an NV1 security clearance to be considered.
Were amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023 being awarded an A rating. If you want to work for a company that cares about sustainability we want to hear from you.
When you join our team you become part of a welcoming and inclusive community where everyone is respected valued and celebrated. We actively seek individuals from various backgrounds ethnicities genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process all identified candidates will undergo a background check and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form and require this in an alternate format please contact our Talent Acquisition team via the contact details found at
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- Data Structures
- JavaScript
- Software Development
- Java
- Distributed Systems
About Company
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