Job Description
PL Team Leader
Job Summary
Seeking a dedicated and experienced PL Team Leader to join a team. This role is pivotal in managing and leading a team of professionals to ensure exceptional service and sales performance. The ideal candidate will have a strong background in account management leadership and a passion for driving team success. This is a unique opportunity to make a significant impact within a dynamic and supportive environment.
Compensation Package
- Base Salary: $65000 per year
Responsibilities
- Lead and manage a team of 10 professionals overseeing both sales and service functions.
- Handle hiring training and performance management including hiring and termination decisions.
- Drive team performance to meet and exceed sales and service goals.
- Provide guidance and support to team members fostering a collaborative and productive work environment.
- Manage inbound sales processes ensuring a high level of customer satisfaction.
- Oversee account management activities including cross-selling opportunities.
- Utilize Epic software to manage workflows and maintain accurate records.
Qualifications/Requirements
- 3-5 years of experience in account management sales or a related field.
- Demonstrated leadership abilities with experience managing or mentoring team members.
- Strong customer service skills and a proven ability to drive sales performance.
- Familiarity with inbound sales processes preferably in a call center or similar environment.
- Proficiency in Epic software or similar platforms is preferred.
- Excellent communication and organizational skills.
- Ability to work remotely within Iowa.
#LI-DD3
Job DescriptionPL Team LeaderJob SummarySeeking a dedicated and experienced PL Team Leader to join a team. This role is pivotal in managing and leading a team of professionals to ensure exceptional service and sales performance. The ideal candidate will have a strong background in account management...
Job Description
PL Team Leader
Job Summary
Seeking a dedicated and experienced PL Team Leader to join a team. This role is pivotal in managing and leading a team of professionals to ensure exceptional service and sales performance. The ideal candidate will have a strong background in account management leadership and a passion for driving team success. This is a unique opportunity to make a significant impact within a dynamic and supportive environment.
Compensation Package
- Base Salary: $65000 per year
Responsibilities
- Lead and manage a team of 10 professionals overseeing both sales and service functions.
- Handle hiring training and performance management including hiring and termination decisions.
- Drive team performance to meet and exceed sales and service goals.
- Provide guidance and support to team members fostering a collaborative and productive work environment.
- Manage inbound sales processes ensuring a high level of customer satisfaction.
- Oversee account management activities including cross-selling opportunities.
- Utilize Epic software to manage workflows and maintain accurate records.
Qualifications/Requirements
- 3-5 years of experience in account management sales or a related field.
- Demonstrated leadership abilities with experience managing or mentoring team members.
- Strong customer service skills and a proven ability to drive sales performance.
- Familiarity with inbound sales processes preferably in a call center or similar environment.
- Proficiency in Epic software or similar platforms is preferred.
- Excellent communication and organizational skills.
- Ability to work remotely within Iowa.
#LI-DD3
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