Technical Support (BCDR)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Resolve Support tickets from clients / resellers across the region on BCDR.
- Prepare Monthly Preventive Maintenance & Health check of all the Servers and prepare Reports.
- Monitor alerts notifications and support tickets and resolve issues.
- Understand client requirements for High Availability (HA) & Disaster Recovery (DR).
- Achieve successful Demo/ POC and client satisfaction with Customers and resellers.
- Post sales site visit pre-requisite implementation project completion documentation and training.
- Candidates who are passionate on knowledge/ learning and ready to explore new opportunities.
- Possess a Bachelors Degree in Science or Technology related field from an accredited university.
- IT certifications relevant to cloud computing or BCDR
- 5-10 years relevant experience in similar role
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
Prime Atlantic Limited Company is the holding company of the Prime Atlantic Group. ; It was founded in June 9, 2003. With over 19 years of experience, we have partnered with global leading organizations to ensure that our clients have access to the best-in-class services at the best c ... View more
