Content Strategist
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Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients
- Learn and grow by taking advantage of every opportunity available to you
- Be the difference and make it happen
MetaPhase is seeking a Content Strategist to support a federal digital transformation program by developing inclusive accessible and user-centered content strategies. Youll be at the intersection of customer experience human-centered design and digital deliveryhelping government clients communicate clearly and consistently across digital services.
This role is ideal for someone who thrives in collaborative agile environments and has a passion for plain language content governance and helping users achieve their goals through thoughtful content design.
- Plan and implement content strategies that align with user needs client missions and program goals
- Conduct content audits and gap analyses to evaluate content effectiveness across websites platforms and channels
- Define and manage editorial calendars workflows and content governance models
- Write and edit digital content in plain language ensuring alignment with federal accessibility (508/WCAG) and usability standards
- Collaborate with UX designers developers and product owners to translate content needs into digital interfaces
- Facilitate stakeholder interviews usability testing and workshops to refine content direction
- Develop voice and tone guidelines and support client teams in content adoption and governance
- Analyze and report on content performance using tools like Google Analytics SiteImprove or similar
What We Need From You (Required):
- 3 years of experience in content strategy UX writing web publishing or digital communications
- Experience working in agile or iterative delivery environments
- Strong writing editing and information architecture skills with a focus on usability and accessibility
- Familiarity with U.S. Web Design System (USWDS) Section 508 and plain language guidelines
- Ability to manage content lifecyclesfrom planning and creation to approval and publishing
- Excellent collaboration and communication skills across technical and non-technical stakeholders
- U.S. Citizenship (NO EXCEPTIONS)
- Ability to obtain a Public Trust clearance
Bonus Points (Desired):
- Experience working with federal agencies or government programs
- Familiarity with content design tools such as Figma Mural or InVision
- Knowledge of content management systems (e.g. Drupal WordPress) and web publishing workflows
- Background in human-centered design UX research or strategic communications
- Certifications in content strategy UX writing or accessibility (e.g. IAAP CPACC Nielsen Norman Group)
Work Setup & Travel:
- Hybrid - Based in Washington DC. Occasional travel may be required.
- Must be able to obtain Public Trust
- Bachelors degree in Information Systems IT Management or related field
Benefits & Perks:
At MetaPhase we care about your well-being and success. Our benefits include generous PTO federal holidays parental leave and comprehensive health coverage (medical dental vision life and disability). We also offer a 401(k) with company match FSA/HSA options commuter benefits and much more.
- Washington Post Top Workplaces
- Washingtons Business Journals Best Places to Work
- Virginia Businesses Best Place to Work 2023
- Northern Virginia Technology Council Top 100 Technology Firms 2020
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Key Skills
- Compliance Management
- Information Management
- Proofreading
- Social Intelligence
- Content Quality
- Factual Information
- Video Packages
- Conduct Interviews
- Records Management
- Creative Content
- Editorials
- News Stories
- Newsgathering
- Content Reviews
