We are seeking a strategic and results-driven professional to lead our Agency Banking Division. The ideal candidate will be responsible for driving financial inclusion expanding our agent network and ensuring operational excellence in line with the banks digital transformation and growth strategy.
Responsibilities Include:
Develop and implement the overall strategy for agency banking to drive growth profitability and market share.
Work with all stakeholders to ensure the successful implementation of the Agent Banking and Financial Inclusion strategies of the Bank
Regularly review agency banking operations against regulatory standards the Bank standards agent contracts service level agreements and regulatory requirements
Lead initiatives to improve agent performance customer experience and transaction volumes.
Collaborate with Product Technology and Operations teams to ensure seamless service delivery and innovative channel offerings.
Ensure compliance with regulatory standards and internal policies.
Drive partnerships with fintechs aggregators and other stakeholders to enhance distribution reach.
Monitor performance metrics and prepare regular reports for management and regulators.
Requirements
Education/Qualification
- A Bachelor of either Finance Business Administration Economics or any related field.
Experience
- Minimum of 10 years experience in retail or digital banking with at least 5 years in a senior management role within agency banking
Other Requirements
- Proven track record in developing and executing channel expansion strategies.
- Strong understanding of financial inclusion digital payment ecosystems and agent management models.
- Excellent leadership communication and stakeholder management skills.
Benefits
Why Join Us
Be at the forefront of driving financial inclusion and digital innovation.
Work in a dynamic forward-thinking banking environment.
Competitive remuneration and performance-based incentives.
We are seeking a strategic and results-driven professional to lead our Agency Banking Division. The ideal candidate will be responsible for driving financial inclusion expanding our agent network and ensuring operational excellence in line with the banks digital transformation and growth strategy.Re...
We are seeking a strategic and results-driven professional to lead our Agency Banking Division. The ideal candidate will be responsible for driving financial inclusion expanding our agent network and ensuring operational excellence in line with the banks digital transformation and growth strategy.
Responsibilities Include:
Develop and implement the overall strategy for agency banking to drive growth profitability and market share.
Work with all stakeholders to ensure the successful implementation of the Agent Banking and Financial Inclusion strategies of the Bank
Regularly review agency banking operations against regulatory standards the Bank standards agent contracts service level agreements and regulatory requirements
Lead initiatives to improve agent performance customer experience and transaction volumes.
Collaborate with Product Technology and Operations teams to ensure seamless service delivery and innovative channel offerings.
Ensure compliance with regulatory standards and internal policies.
Drive partnerships with fintechs aggregators and other stakeholders to enhance distribution reach.
Monitor performance metrics and prepare regular reports for management and regulators.
Requirements
Education/Qualification
- A Bachelor of either Finance Business Administration Economics or any related field.
Experience
- Minimum of 10 years experience in retail or digital banking with at least 5 years in a senior management role within agency banking
Other Requirements
- Proven track record in developing and executing channel expansion strategies.
- Strong understanding of financial inclusion digital payment ecosystems and agent management models.
- Excellent leadership communication and stakeholder management skills.
Benefits
Why Join Us
Be at the forefront of driving financial inclusion and digital innovation.
Work in a dynamic forward-thinking banking environment.
Competitive remuneration and performance-based incentives.
View more
View less