Medical Assistant – Psychiatric Care

Denver, CO - USA

Monthly Salary: $ 20 - 22

Posted on: 11-10-2025

Vacancies: 1 Vacancy

Job Summary

Classification: Non-Exempt

Reports to: PCC Supervisor

Location: Based in Denver (3401 Quebec St Suite 5070) with regular travel to Parker Colorado Springs Boulder Westminster and other Denver locations

Salary Range: $18.00$23.00 per hour depending on experience with an additional $1.00/hour float differential and mileage reimbursement when traveling

Please do not apply to this role unless you have obtained a Certified Medical Assistant Certificate. This is required for the position.

Patient Care Coordinator (PCC) Float / Ketamine & Spravato Coordinator

Summary/Objective

This hybrid position combines the responsibilities of a Patient Care Coordinator (PCC) Float with the specialized duties of a Ketamine/Spravato Coordinator. The PCC Float provides coverage for standard patient care coordination across multiple clinic locations ensuring smooth office operations when other PCCs are addition this role supports the administration of ketamine and Spravato treatments under the supervision of a psychiatric provider. The ideal candidate is a Medical Assistant (MA) who is passionate about mental health adaptable to the evolving field of psychedelic medicine and dedicated to creating an exceptional patient experience.

Essential Functions

Patient Care Coordinator (Float) Responsibilities

Travel between assigned locations as needed to support patient care and clinic operations.
Greet and check-in patients upon arrival ensuring a welcoming experience.
Schedule and confirm patient appointments.
Collect and update patient information in the EMR system.
Answer phone calls and respond to patient inquiries.
Coordinate referrals follow-up appointments and communicate with pharmacies.
Assist with insurance verification copays billing processes and payment collection.
Call patients for reminders follow-ups and rescheduling.
Provide administrative support to healthcare providers including documentation and coordination.
Open and prepare the office each day; maintain cleanliness and organization.
Restock supplies and handle basic office upkeep.
Provide coverage and support for multiple office lines when not covering another PCC.

Ketamine & Spravato Coordinator Responsibilities

Schedule and monitor patients undergoing ketamine and Spravato treatment protocols.
Prepare treatment rooms and sanitize equipment before and after each session.
Educate patients on ketamine therapy its administration and potential benefits.
Assist with patient intake documentation and post-treatment instructions.
Monitor and document patient vitals and experience throughout treatment.
Provide emotional support and reassurance during treatments (e.g. offering blankets music water or comfort measures).
Coordinate with psychiatric providers to ensure safe and compliant administration of treatments.
Manage inventory of supplies and medications ensuring compliance with regulations.

Work Environment

Operates in a medical setting with some exposure to hazards requiring standard safety precautions. Requires standing walking sitting and handling objects up to 20 pounds.

Position Type/Expected Hours of Work

Full-time MondayFriday 7:45 AM 4:45 PM. No nights weekends or major holidays. Remote work allowed (not required) on Fridays when no providers are in-office.

Travel

Regular travel is required between office locations. Additional $1.00/hour float differential and mileage reimbursement provided per company policy.

Requirements

Competencies

Strong communication and collaboration skills.
Professionalism and high level of patient care.
Flexibility and adaptability to a fast-evolving field.
Multitasking organization and attention to detail.
Technical proficiency with EMR systems email and phone communication.
Integrity reliability and team-oriented mindset.

Required Education and Experience

Reliable Method of Transportation & Valid Drivers License & Current Car Insurance
Experience Giving Intra Muscular (IM) Injections
Certified Medical Assistant Certificate
High school diploma or equivalent.
Less than one year of experience considered; must be willing to train.

Preferred Education and Experience

One to three years of experience in a medical or mental health setting.
Associates degree or higher.
Knowledge of medical and mental health terminology.
Customer service background.
Psychedelic Experience
Experience monitoring patients and/or providing direct clinical support (MA/LPN preferred).

Benefits

Paid Time Off
Medical dental and vision
Holidays (Christmas Eve and New Years Eve observed as paid holidays as well)
Paid Staff Day out: Entire practice closed to go out for fun with all staff in all 5 locations

Required Skills:

Work experience-Minimum of 1 years of related experience Education: bachelors degree in marketing Communications Public Relations Journalism or related field that requires strong writing skills required.

Classification: Non-Exempt Reports to: PCC Supervisor Location: Based in Denver (3401 Quebec St Suite 5070) with regular travel to Parker Colorado Springs Boulder Westminster and other Denver locations Salary Range: $18.00$23.00 per hour depending on experience with an additional $1.00/hour float di...