Seeking a skilled and proactive Opsview Support Engineer. This role focuses on supporting and optimizing ITRS Opsview environments for our customers. The ideal candidate will have a solid background in system administration and proven experience in scripting for plugin development (Bash Perl or Python).
Key Responsibilities
- Provide day-to-day support and maintenance for ITRS Opsview monitoring solutions.
- Troubleshoot and resolve monitoring alerts configuration issues and performance problems.
- Develop and maintain custom monitoring plugins and scripts (Bash Perl Python).
- Work closely with customer teams to implement monitoring requirements and best practices.
- Manage and optimize Opsview configurations templates and service checks.
- Perform routine system administration tasks (patching upgrades access management).
- Document monitoring setups troubleshooting guides and standard operating procedures.
Qualifications :
Essential Skills & Experience
- Total years of relevant experience: between 3 and 5 years
- Strong background in Linux/Unix system administration (Windows exposure advantageous).
- Scripting experience in Bash Perl or Python (plugin creation or automation).
- Practical understanding of Opsview or similar monitoring tools (e.g. Nagios ITRS Geneos).
- Familiarity with monitoring concepts: SNMP NRPE agents thresholds alerts escalations.
- Strong troubleshooting and problem-solving skills.
- Experience working in a Managed Services or IT support environment.
Desirable Skills
- Exposure to Ansible for automation and configuration management.
- Knowledge of Git or other version control tools for managing scripts/plugins.
- Basic networking knowledge (routing firewalls ports protocols).
- Experience with cloud environments (AWS Azure) is a plus.
Additional Information :
At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their well-being professional growth and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees providing private medical and life insurance coverage as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations including AWS Microsoft Oracle and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our companys profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential offering Pathways Career Development Quarterly a programme designed to support professional growth.
Remote Work :
No
Employment Type :
Full-time
Seeking a skilled and proactive Opsview Support Engineer. This role focuses on supporting and optimizing ITRS Opsview environments for our customers. The ideal candidate will have a solid background in system administration and proven experience in scripting for plugin development (Bash Perl or Pyth...
Seeking a skilled and proactive Opsview Support Engineer. This role focuses on supporting and optimizing ITRS Opsview environments for our customers. The ideal candidate will have a solid background in system administration and proven experience in scripting for plugin development (Bash Perl or Python).
Key Responsibilities
- Provide day-to-day support and maintenance for ITRS Opsview monitoring solutions.
- Troubleshoot and resolve monitoring alerts configuration issues and performance problems.
- Develop and maintain custom monitoring plugins and scripts (Bash Perl Python).
- Work closely with customer teams to implement monitoring requirements and best practices.
- Manage and optimize Opsview configurations templates and service checks.
- Perform routine system administration tasks (patching upgrades access management).
- Document monitoring setups troubleshooting guides and standard operating procedures.
Qualifications :
Essential Skills & Experience
- Total years of relevant experience: between 3 and 5 years
- Strong background in Linux/Unix system administration (Windows exposure advantageous).
- Scripting experience in Bash Perl or Python (plugin creation or automation).
- Practical understanding of Opsview or similar monitoring tools (e.g. Nagios ITRS Geneos).
- Familiarity with monitoring concepts: SNMP NRPE agents thresholds alerts escalations.
- Strong troubleshooting and problem-solving skills.
- Experience working in a Managed Services or IT support environment.
Desirable Skills
- Exposure to Ansible for automation and configuration management.
- Knowledge of Git or other version control tools for managing scripts/plugins.
- Basic networking knowledge (routing firewalls ports protocols).
- Experience with cloud environments (AWS Azure) is a plus.
Additional Information :
At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their well-being professional growth and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees providing private medical and life insurance coverage as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations including AWS Microsoft Oracle and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our companys profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential offering Pathways Career Development Quarterly a programme designed to support professional growth.
Remote Work :
No
Employment Type :
Full-time
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