HostHostess
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Job Location:
Gardiner, ME - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family your role is to provide exceptional service ensuring a positive experience for our guests from arrival to departure.
- Greet guests warmly provide courteous service and efficiently handle check-ins and seating.
- Answer phones take reservations take in-room dining orders and maintain accurate records in reservation systems.
- Coordinate with restaurant and/or pool staff to optimize guest placements avoiding overbooking and ensuring smooth flow.
- Assist with preparation of station charts assign stations and guide servers and support staff in optimal table set-up.
- Maintain cleanliness sanitation and organization of the host station and assigned work areas.
- Monitor and update guest profiles VIP arrivals and special requests using reservation systems.
- Ensure menus and wine lists are clean up-to-date and well-stocked at all times.
- Resolve guest complaints promptly to ensure satisfaction.
- Familiarize yourself with all hotel services local attractions and respond accurately to guest inquiries.
- Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.
Pay Rate: $15.50/hour tips
Qualifications :
- Prior experience in customer service or hospitality preferably in a high-end setting.
- Strong communication skills positive attitude and the ability to speak and write in English fluently.
- Must be of minimum age to serve alcohol.
- Flexibility to work a variable schedule including weekends and holidays.
- Ability to obtain relevant state and local government certifications such as food handlers certificate or alcohol training certifications as applicable to the position.
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
Shinrin Yoku LLC is an Equal Opportunity Employer M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
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