Sales and Service Consultant Legal Cover

Sutherland

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profile Job Location:

Johannesburg - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • Legal Cover Consultation & Lead Conversion: Engage potential clients with clear informative discussions about legal cover options addressing their concerns and guiding them to choose the most suitable plans for their circumstances.
  • Customer Service & Claims Support: Provide empathetic and efficient assistance throughout the customer journeyfrom policy inquiries to claim resolutionensuring a seamless and reassuring experience.
  • Upselling Legal Benefits: Identify opportunities to recommend enhanced legal cover packages additional protections or premium features that deliver greater peace of mind and comprehensive support increasing overall policy value.
  • Expert Legal Knowledge: Maintain up-to-date understanding of legal cover products terms and benefits to confidently explain coverage details and highlight key advantages.
  • Proactive Follow-Up: Implement systematic follow-ups to nurture client relationships answer post-sale questions and encourage renewals or upgrades.
  • Data-Driven Approach: Leverage client feedback and conversion data to refine sales strategies improve upselling success and ensure continued alignment with client needs.

Qualifications :

 - Grade 12 


Additional Information :

  •  Must have at least 2 years experience in Motor Insurance Service and Sales
  •  Working hours are Mon to Friday 9am to 6pm AND Saturday from 9am to 4pm
  • Excellent communication skills 
  • Fully functional on MS Office

Remote Work :

No


Employment Type :

Full-time

Legal Cover Consultation & Lead Conversion: Engage potential clients with clear informative discussions about legal cover options addressing their concerns and guiding them to choose the most suitable plans for their circumstances.Customer Service & Claims Support: Provide empathetic and efficient a...
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Key Skills

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  • Fireworks
  • Government
  • Housekeeping
  • AC Maintenance
  • Blogging

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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