- Legal Cover Consultation & Lead Conversion: Engage potential clients with clear informative discussions about legal cover options addressing their concerns and guiding them to choose the most suitable plans for their circumstances.
- Customer Service & Claims Support: Provide empathetic and efficient assistance throughout the customer journeyfrom policy inquiries to claim resolutionensuring a seamless and reassuring experience.
- Upselling Legal Benefits: Identify opportunities to recommend enhanced legal cover packages additional protections or premium features that deliver greater peace of mind and comprehensive support increasing overall policy value.
- Expert Legal Knowledge: Maintain up-to-date understanding of legal cover products terms and benefits to confidently explain coverage details and highlight key advantages.
- Proactive Follow-Up: Implement systematic follow-ups to nurture client relationships answer post-sale questions and encourage renewals or upgrades.
- Data-Driven Approach: Leverage client feedback and conversion data to refine sales strategies improve upselling success and ensure continued alignment with client needs.
Qualifications :
- Grade 12
Additional Information :
- Must have at least 2 years experience in Motor Insurance Service and Sales
- Working hours are Mon to Friday 9am to 6pm AND Saturday from 9am to 4pm
- Excellent communication skills
- Fully functional on MS Office
Remote Work :
No
Employment Type :
Full-time
Legal Cover Consultation & Lead Conversion: Engage potential clients with clear informative discussions about legal cover options addressing their concerns and guiding them to choose the most suitable plans for their circumstances.Customer Service & Claims Support: Provide empathetic and efficient a...
- Legal Cover Consultation & Lead Conversion: Engage potential clients with clear informative discussions about legal cover options addressing their concerns and guiding them to choose the most suitable plans for their circumstances.
- Customer Service & Claims Support: Provide empathetic and efficient assistance throughout the customer journeyfrom policy inquiries to claim resolutionensuring a seamless and reassuring experience.
- Upselling Legal Benefits: Identify opportunities to recommend enhanced legal cover packages additional protections or premium features that deliver greater peace of mind and comprehensive support increasing overall policy value.
- Expert Legal Knowledge: Maintain up-to-date understanding of legal cover products terms and benefits to confidently explain coverage details and highlight key advantages.
- Proactive Follow-Up: Implement systematic follow-ups to nurture client relationships answer post-sale questions and encourage renewals or upgrades.
- Data-Driven Approach: Leverage client feedback and conversion data to refine sales strategies improve upselling success and ensure continued alignment with client needs.
Qualifications :
- Grade 12
Additional Information :
- Must have at least 2 years experience in Motor Insurance Service and Sales
- Working hours are Mon to Friday 9am to 6pm AND Saturday from 9am to 4pm
- Excellent communication skills
- Fully functional on MS Office
Remote Work :
No
Employment Type :
Full-time
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