OperatorReceptionist- Department of Neurosurgery

Clinical Service Representative I

High school diploma or equivalent.

Responsible for answering incoming calls from patients physicians attorneys other Health Center
personnel etc. Responsible for distributing calls appropriately responding to emergency calls and taking
accurate and legible messages. Transfers Department phones at the end of each business day to the
answering service and calls the service each morning to re-instate the Department phones. Retrieves
(electronically) messages taken at night.

Serves as departmental receptionist. Greets visitors routes them to their destinations and responds
independently to requests for information regarding the department. Updates telephone name displays
submits service requests for adding/changing telephone lines voicemail and telephone equipment repair.
Checks for the date/time of patient appointments upon request. Signs for receives and distributes all incoming
packages from Federal Express and United Parcel Service. Maintains the log of received packages including
recipient signatures. Orders Federal Express supplies.

Back up for obtaining radiological films and clinical notes for cases reviewed in the Neuropathology
conference attended by all physicians and residents and maintaining reports of the same. Back up for
assembling materials for the weekly Tumor Conference including films records and other pertinent information.
These activities involve retrieving information from the hospital information system (SMS) compiling a list of
patient records to be reviewed and ensuring that all pertinent paperwork is available for these meetings.
Logs out medical records. Logs in and logs out on the Departmental database outside the radiological films.
Responsible for maintaining the Departments inventory of keys.

Maintains inventory of general office supplies and orders supplies under the supervision of the Administrator
and within the established budget. Responsible for the inventory of departmental pagers & lab coats. Reports
office equipment failures e.g. copier fax machine beepers to the appropriate source and follows up to ensure
that repairs are carried out. Pick up and distribution of office and U.S. mail according to the office schedule.

Copying filing faxing

$16.42-$17.91

• Knowledge of correct spelling and grammar.
• Ability to verify data for accuracy and completeness.
• Ability to communicate effectively verbally and in writing.

Application must be submitted by 11:55 p.m. (ET) of the posting end date. This requisition has been reposted. Previous applicants remain under consideration and do not need to reapply.