Benefits Specialist
Share
Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Epic Staffing Group (Epic) a portfolio company of The Pritzker Organization is a fast-growing company that provides staffing solutions to the high-demand and rapidly expanding industries of Life Sciences and Healthcare (we are #404 on theInc. 5000list ofFastest-Growing Private Companies in America). Epic provides best-in-class staffing solutions across a variety of end markets through its deep sector expertise across life sciences and healthcare. Our Award-winning client first culture and operational excellence drive industry-leading customer and candidate retention. We are already one of the largest staffing companies in our industry and our rapid growth and ongoing expansion are creating opportunities at many levels. You can learn more about Epic Staffing Group below.
About the Position:
Epic Staffing Group is looking for a(n) Benefits Specialist who will be responsible in reviewing deductions track catchups and collaborate with providers internal teams and external departments. Additionally this role will assist in benefits presentations support team members post-training and participate in departmental projects and training sessions. This position follows a night shift schedule and operates under a remote work setup with some days required on-site.
About the Us:
Epic Staffing Group is a diversified national provider of staffing services to the bio-pharmaceutical and healthcare industries. We focus on outsourced placement of talented and in-demand individuals in Life Sciences Nursing Allied Health Childrens Physical & Behavioral Therapy and Interim Leadership.
What Youll Do:
Provide customer service via inbound and outbound calls email and text.
Serve as the primary contact for incoming calls.
Master QLE and benefits-related processes including onboarding and offboarding.
Handle benefit inquiries requiring research (e.g. Summary Plan Description) and escalate complex issues.
Collaborate with providers internal teams and external departments on benefit-related matters.
Ensure accuracy of received documents and escalate as necessary.
Run weekly reports and follow up on benefits notices for renewals extensions and confirmations.
What Youll Bring:
Bachelors degree in HR nursing or a related field.
12 years of HR or benefits-related experience.
Experience in high-volume customer service.
Familiarity with U.S. corporate benefits.
Advanced computer and communication skills.
Proven success in a fast-paced high-growth environment.
Your Shift: Night Shift
Your Work Setup: Remote (with some days onsite)
Benefits Specialist Full Job Description
Whats in store for you at Epic
Competitive salary package quarterly performance bonus
HMO (medical and dental) & Life Insurance coverage
Paid vacation and sick leave credits. All unused leave credits are convertible to cash by end of the year
Additional Covid-19 vaccine and birthday leave credits
Extra allowances will be given for WFH set-up such as internet subsidy and transportation allowance for WFO set-up
Medicine & Optical reimbursements
Perfect Attendance bonus
Career development and advancement opportunities
Required Experience:
IC
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
About Company
Epic Staffing Group provides unique staffing solutions addressing the significant imbalance in supply and demand in the high growth life sciences staffing and healthcare staffing sectors. One of Epic’s core strengths is our ability to offer multiple service solutions to our clients. T ... View more
