Technical Manager

Job Title: Technical Manager

Location:Hybrid

Job Type:Full-time

ServiceChannel Managers are the drivers of technology and team excellence turning ideas into impactful solutions. They are responsible for leading the design and implementation of our solutions ensuring the application of proven software architecture and engineering best practices. Prospective candidates must have extensive experience in developing software as a service (SaaS) and React and experience guiding teams in these technologies. They must understand information systems secure development lifecycles and be able to define and enforce engineering standards across projects.

Collaborating with global teams you will provide technical direction mentor engineers and leverage opportunities to work on international projects enhancing your skills and expertise. Join us to be part of a diverse and inclusive work environment where innovation leadership and collaboration drive success.

Key Responsibilities

Own commitments and delivery outcomes for the team ensuring predictable and highquality execution.

Translate product and business goals into clear technical deliverables and execution plans.

Mentor and coach team members supporting their professional growth and fostering a collaborative and productive work environment.

Monitor delivery metrics (velocity quality reliability) and take corrective action when needed.

Act as the primary technical and delivery point of contact for product business and leadership stakeholders.

Partner closely with Product Management to shape roadmaps scope initiatives and manage expectations.

Lead collaboration across multidisciplinary teams including software engineers product owners project managers DevOps and QA professionals; facilitate technical discussions and alignment.

Continuously improve engineering processes to increase efficiency predictability and quality.

Drive adoption of best practices around incident management postmortems and rootcause analysis.

Ensure compliance with security privacy and regulatory requirements throughout the development lifecycle.

Conduct regular 1on1 meetings with team members to provide feedback align on goals address challenges and support career development.

Own performance management including goal setting midcycle checkins and annual reviews.

Plan team capacity and resourcing to meet roadmap commitments while avoiding burnout.

Qualifications

Bachelors degree inComputer ScienceInformation Technology or a related technical discipline.

Minimum of8 years of hands-on experiencein full stack development .

Stronganalytical and problem-solving skills with a keen attention to detail.

Excellentcommunicationcollaboration andinterpersonal skills with the ability to work effectively in cross-functional teams.

Required Technical Skills

Proven experience in developing robust APIs C# MVC Core.

Strong expertise inEntity FrameworkandLINQfor efficient data access and manipulation.

Proficiency in front-end development preferably with a solid understanding of modern JavaScript frameworks.

Hands-on experience withSQL Server including performance tuning and query optimization.

Solid understanding of theSoftware Development Life Cycle (SDLC)and familiarity with tools such asJIRAGitHub andCI/CD pipelines.

Strong grasp of modernsoftware design principlescoding best practices and scalable architecture patterns.

Proficient inunit testingand a sound understanding oftest automation frameworks and principles.

Preferred Skills & Experience

Practical experience withcloud platformssuch asMicrosoft Azureand/orAmazon Web Services (AWS) including deployment and monitoring.

Experience withMongoDB.

Familiarity with theElastic Stack(Elasticsearch Kibana Logstash) for logging and analytics.

Experience working withAzure servicessuch asFunctionsService BusStorage Accounts andApp Services.

Exposure tomicroservices architecture including design development and deployment.

Experience withcontinuous integration toolssuch asTeamCityorJenkins.

Fortive Corporation Overview

Fortives essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety build environments and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization industrial safety predictive maintenance and other mission-critical solutions. Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10000 strong united by a dynamic inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive we believe in you. We believe in your potentialyour ability to learn grow and make a difference.

At Fortive we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive we believe in growth. Were honest about whats working and what isnt and we never stop improving and innovating.

Fortive: For you for us for growth.

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail restaurant grocery convenience store fitness banking education and health industries. The facilities and store operations teams at CVS Trader Joes Adidas Louis Vuitton and Chipotle among 500 other brands in over 70 countries rely on us to deliver the best possible guest and employee experience. We are the leader in our space and we continue to earn that position by driving innovation around IOT AI and data with our software and 2021 we joined the Fortive family of leading technology companies united by a common purpose to make the world stronger safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the worlds most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems resources and culture which will accelerate our growth journey!