Family Support Specialist DFV Crisis Response

Every person has the right to live in safety and yet domestic and family violence is a regular occurrence in Australia. At Bridges Crisis Accommodation you will play a pivotal role in creating safety and opportunity for change. 54 reasons is one of the largest providers of DFV refuge services in Queensland be part of this dynamic network of teams working together to deliver high quality return our team and wider organisation can offer you:

• Flexibility and Inclusivity We prioritise work-life balance and are able to negotiate working arrangements around the other important needs if your life
• Genuine Investment In all members of our team personally and professionally; our caring culture creates innovative practitioners who feel valued
• Support and opportunities to become a specialist in the field Capped caseloads to refine intensive skills and allow success for families experiencing the impacts of DFV

54 reasons is Australias leading child rights organisation no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement were here to make sure that children and young people have their rights met and thrive in all their diversity.

With the childs voice at the centre we provide quality services to children and their caregivers in every state and territory and across regions remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this part-time permanent position (30.4 hours per week) based in Brisbane youll work within a team to provide crisis responses to women and children escaping violence. Youll provide risk assessment and safety planning as well as some case management and referral-based supports within a refuge setting. Reporting to the Team Leader youll work within a rotational roster Monday Sunday between 8am & 8pm. We value maintaining a healthy work life balance and have incorporated considerations to support this.

Please note: the role attracts some minimal rostered on-call responsibilities for all staff members.

You will make a difference by:

• Facilitating the provision of safe accommodation to women and children escaping domestic and family violence
• Conducting thorough risk and needs assessments within a trauma informed Safe and Together case management framework
• Working with families to source appropriate safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs
• Working collaboratively with a team of specialists to provide best-practice integrated responses to DFV

A place to feel valued:

Youre an experienced practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. Youre able to respond calmly and effectively in crisis and complex situations. Importantly you possess a thorough understanding of the impact of domestic violence on women and children and can apply that within a trauma-informed practice framework.

This role requires:

• A Bachelor/Diploma of Social Work Psychology or relevant Human Service Qualification and/or significant experience in a similar service
• Knowledge and understanding of domestic and family violence including the impact on children
• Experience working with families from diverse cultural backgrounds
• Strong teamwork and communication skills
• Current drivers licence

It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25 104 and 105 of the Anti-Discrimination Act 1991.

Were looking for the right fit for our team and shared values are considered as high importance. If you feel that you meet some of the criteria but not all and feel as though you could be the right match for the team organisation and service please get in touch to discuss this opportunity.

A place to belong:

At 54 reasons we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong and proudly diverse whether in race ethnicity gender age disability sexuality cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities backgrounds and talents embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation and offer a range of rewards for your effort including:

• Award rate salary (currently $44.58 per hour) plus penalty rates for evening and weekend work plus super and access to full salary packaging benefits - use this link to see how much this benefit could mean to you
• Opportunity to work on additional projects to enable you to stretch and feel connected to programs in a different way
• Capped caseloads
• Internal employment and development opportunities
• Supportive Managers we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career at Save
• Support for workplace wellness including access to our free confidential Employee Wellbeing Program
• Extra leave to use in a range of ways to ensure youre able to perform at your optimum

Follow this link for the full list of our employee benefits.

Does this sound like the place for you

Wed love to hear from you. Submit your cover letter and resume below.

Applications close: Wednesday 22nd October 2025.

Position Description: Family Support Specialist

For more information about the program that this role works in see our Program Profile. For any queries please contact Charissa Burns Team Leader at . Or for more information about a career at Save visitour Careers Page.

We have tested our application process with diverse groups in mind with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didnt quite hit the mark for you please let us know at . Were dedicated to ensuring Save the Children Australia is a place where everyone can feel supported no matter your race ethnicity gender age disability sexuality neurodiversity culture and beliefs.

Save the Children Australia is a child-safe employees are required to undergo a National Police Check a Working with Children Check and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role please contact for further support.