Head of Product, Payroll

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

By the Numbers:

• Named #1 best software for small business of 2024 by G2
• 2700 employees in the United States Canada Mexico and Turkiye and growing
• Over $500M in annual revenue
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
• There are 6.2M employers in the US 98% have fewer than 100 employees⁽¹⁾
• 550000 new businesses are created each year in the US⁽¹⁾

What Product Management is like at Gusto:

• Were looking for high-autonomy entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a GM type role).
• Our Product team is lean which means youll have a high degree of impact and ownership.
• Were here to serve small and medium businesses. Gusto has a strong mission-driven culture and we care deeply about lifting up these business owners.

About the Role:

Gusto is in search of an exceptional product leader to oversee our Payroll product and business area on a global scale. Payroll is Gustos core product used by each of our 400000 small business customers and contributing significantly to our annual recurring revenue. As a key member of Gustos product leadership team you will assume end-to-end responsibility for the Payroll product strategy roadmap and business performance. You will directly lead the product team and indirectly oversee various cross-functional departments all collaborating to deliver the ultimate Payroll experience for our valued customers. Your role will encompass building a dynamic team a thriving business and a suite of products that will be adored by our customers while setting industry benchmarks.

If you are a customer-centric builder who thrives on making a substantial impact within a high-growth organization we would be thrilled to hear from you!

About the Team

Payroll is the heart of Gustos business ensuring employees are paid accurately on time and in compliance with complex regulations. Our teams build and maintain the infrastructure and customer experiences that make payroll simple reliable and stress-free. We design user-friendly team management products that integrate seamlessly with Gustos broader Small Business Platform combining digital solutions with human support where its needed most. We serve customers at every stage from new employers hiring their first team members to growing businesses with expanding needs. No matter the size or complexity of your business our solutions provide peace of mind and take the work out of paying your team.

Heres what youll do day-to-day:

• Ownership: Take ownership of the Payroll product and business area from end to end.
• North Star: Define and drive the long-term vision and strategy for Gusto Payroll charting the future of how small businesses will pay and empower their teams and positioning Payroll for its next era of growth and scale.
• Collaborate: Work with a strong cross-functional team of Engineers Product Managers Designers and Data Scientists to bring your product strategy to life for customers.
• Empowerment:Directly coach and lead a talented team of senior product managers.

Heres what were looking for:

• 15 years of hands-on product management experience across all roles/levels with at least 5 years leading and managing PMs (ideally teams of >5).
• A people-first leader who builds mentors and empowers senior PMs fosters an inclusive product culture and inspires teams to deliver with clarity ownership and accountability.
• Background in SMB-focused software with experience working in complex areas and regulated categories strongly preferred.
• Strong track record of building and scaling large mission-critical products with the ability to break down multi-year initiatives into pragmatic high-impact launches.
• Skilled at collaborating across Engineering Design Data Ops Compliance Finance and GTM teams to drive adoption revenue outcomes and customer success.

If you dont think you meet all of the criteria above but still are interested in the job please apply. Nobody checks every box and were looking for someone excited to join the team.

Our cash compensation amount for this role is $206000/yr to $248000/yr in Denver & most major metro locations and $243000/yr to $292000/yr for San Francisco Seattle & New York. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

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