Field Services Manager

Best Buy

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profile Job Location:

Sacramento, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

As a Field Services Manager youll oversee Best Buys installation delivery and repair services within your region. Youll work with marketplace and retail leadership to ensure employees have the needed services and sales knowledge providing seamless experiences for customers. Youll lead a team of area managers and build a strong employee culture that drives positive business results.

This role covers the San Diego county Orange county and Hawaiiareas. You will need to reside in within the San Diego county or Orange county areas.

What youll do
  • Build and maintain an exceptional team culture centered around engagement and belonging
  • Coach your leadership teams across the division to promote talent development performance management and strong employee experience
  • Set expectations for behaviors processes and performance that align with contractual requirements
  • Conduct store visits in partnership with retail leaders to ensure fulfillment strategies are being executed
  • Act as the single point of contact for retail partners regarding services and fulfillment issues and partner with other services leaders to find resolutions regardless of location
  • Oversee planning for headcount hiring and capacity in collaboration with service partners and direct reports
Basic qualifications
  • 3 years of experience as a supervisor or manager
  • 4 years of retail logistics operational warehouse inventory or customer service experience
  • 3 years of experience managing and reviewing operational expenses and revenue
  • 2 years of experience managing vendor relationships or partnerships
  • Ability to travel overnight up to 50% of the year
Preferred qualifications
  • Multi-unit management experience
  • Experience in delivery transportation distribution or logistics
  • Experience with warehouse management systems
  • Experience managing a remote workforce
  • Bachelors degree in operations management distribution logistics business or related field
Whats in it for you

Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.


Required Experience:

Manager

As a Field Services Manager youll oversee Best Buys installation delivery and repair services within your region. Youll work with marketplace and retail leadership to ensure employees have the needed services and sales knowledge providing seamless experiences for customers. Youll lead a team of area...
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Key Skills

  • Electro Mechanical
  • Instrument Maintenance
  • Adobe Dreamweaver
  • Document Control Management
  • E-Commerce

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