Senior Engagement Leader

Company:

Boeings Aviation Business Solutions (ABS) has an exciting opportunity for a Senior Engagement Leader specializing in commercial aircraft Maintenance & Engineering (M&E) and/or Maintenance Repair & Overhaul (MRO).

This dynamic and rewarding position is within the ABS Profit and Loss (P&L) business where Engagement Leaders build discrete and unique projects and services within the aviation ecosystem. This specific position reports to the M&E Practice Principal however the role is a semi-autonomous one where the Engagement Leader independently pursues opportunities by working directly with customers to understand their challenges and utilizing their experience creativity and entrepreneurial skills develops actionable proposals to address their problems and add value to their business operations. Being a P&L it is critical that our Senior Engagement Leaders are credible experts in the businesses we support; the ability to listen to our customers problems understand the underlying business challenges and processes develop customized solutions that provide value to the customer and execute on these projects is core to our mission. This work requires effective communication at all levels of management from the C-Suite to front-line employees.

Sr. Engagement Leaders in the M&E Practice must possess the experience and knowledge of an airline Maintenance & Engineering executive to be able to properly communicate understand the customer problems and issues and develop solutions that will deliver the value the customer expects. As every proposal is customized for the specific customer a deep understanding of operating regulations and practices and how each operators unique maintenance and engineering organization and processes comply with the regulations is required. Additionally ABS maintains a fleet and support system agnostic stance; we provide services to operators with Boeing and/or non-Boeing equipment.

Aviation Business Solutions

Our current team of high-caliber Engagement Leaders work collaboratively to leverage Boeings unique Original Equipment Manufacturer (OEM) vast span of technical knowledge and aircraft expertise including those of our strategic suppliers to deliver operational and technical solutions to globally diverse aviation operators (Commercial and Business Aviation) domestic and foreign governments airports and maintenance providers. Our core business strategy is to assist and support our customers in developing or improving their business processes to achieve optimal performance including the business transformations and change management necessary to sustain that performance.

Specific business specialty areas within ABS include:

• Maintenance and Engineering (M&E) ß this is primary expertise required for this specific job
• Operational Technology and ICS Cyber Security
• Aviation Operations (flight and ground)
• Managed Engineering Services
• Optimized Maintenance Programs

Examples of Maintenance & Engineering (M&E) engagements include but are not limited to:

• Maintenance Repair Organization (MRO) Startup/Development
• Airline Maintenance Operations improvements
• Airline startup including organizational procedural and certification support
• Airline M&E Organizational setup and development
• Aircraft transitions from operator to lessor or owner to new owner
• New capability development or improvement such as shop maintenance powerplant workscoping inventory management etc.

Our unique business model allows the team to successfully work in a virtual environment; we currently have personnel based in various states and provinces throughout the US and Canada. For this reason we expect our employees to be self-motivated work with a high level of integrity and a minimum of supervision.

Position Responsibilities:

The core responsibility of the Sr. Engagement Leader includes the comprehensive activities of being the direct technical interface with the customer and building trust in our capabilities understanding their unique problems and identifying custom solutions developing the Statements of Work negotiating our contracts and ensuring we complete the projects in terms of quality schedule and budget. This is not a pure Project Manager role it requires a deep airline business understanding and the associated experience to work directly with our customers and ensure trust in our knowledge experience and ability to perform the agreed upon statement of work.

Prospecting

• Building direct relationships with team leaders and members within Boeing Commercial Airplanes (BCA) / Boeing Global Services (BGS) Sales and Marketing
• Prospecting effectively by building a strong network both inside and outside Boeing
• Facilitating customer engagement workshops
• Lead and direct Interviews with Customer employees Subject Matter Experts (SMEs) and other stakeholders
• Engaging and communicating directly and effectively with the highest levels of aviation business leadership (C-Suite / Executive / Leadership etc.)

Opportunity Development

• Creating and developing business opportunities from leads with Sales and Aviation Business Solutions Principals
• Conducting research collecting data performing analysis and utilizing tools and frameworks to formulate the highest possible value recommendations for our customers
• Identifying issues forming hypotheses and using structured techniques to determine solutions and provide objective recommendations with a definitive implementation plan
• Utilizing airline/MRO/Airport/etc. experience and customer interactions to identify new business opportunities and develop those opportunities into real business offerings to generate additional contracted work and revenue.
• Identifying leveraging and monetizing existing capabilities within Boeing that solve customer challenges
• Identifying gaps in Boeings capabilities pertaining to a customers needs then establish and develop external partnerships to fill those gap

Proposal Development

• Developing and managing large scale potentially complex engagements with firm fixed price statements of work.
• Generating Sales Letters describing specific ABS service offerings of quantifiable value to customers. This includes tailoring of services and associated pricing to meet customer needs
• Identifying and driving additional opportunities during an established customer engagement (cross-sell / up-sell)

Project Execution

• Ownership of the customer engagement - scope definition internal / external team development (Boeing SMEs Customer team members contractors etc.) budget and schedule (revenue earnings and timelines) and overall project management
• Communicating directly with Government / Regulatory agency leadership as needed in support of an engagement

Other

• Working with a high level of autonomy (minimal supervision) while staying within Boeings policies and procedures
• Supporting ABS leadership on special assignments
• Travelling both Domestically and Internationally to support projects and other business activities

BasicQualifications (Required Skills/Experience):

• Bachelors degree with minimum 15 or more years airline M&E and/or MRO work experience
• Minimum 5 years in a Senior Management or Executive leadership role at an airline MRO or similar business
• Demonstrated experience in forming and leading multifunctional teams
• Excellent written and oral communication skills including business letters reports and presentations
• Ability to work virtually and effectively using computer and associated communication tools

Preferred Qualifications (Desired Skills/Experience):

• Minimum 1 year Technical or Management Consulting experience
• FAA and EASA regulatory knowledge or experience

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary Pay Range:

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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