Remote Call Center

Saint Cloud, FL - USA

Hourly Salary: $ 14 - 15

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Remote Call Center needs 2 years experience

Remote Call Center requires:

Salesforce
Optifacts
Lab systems

Remote Call Center duties:

Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat prioritizing and responding to customer questions/concerns entering orders and/or rework orders answering optical related technical questions
Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls proactive notifications
Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.

Remote Call Center needs 2 years experience Remote Call Center requires: SalesforceOptifactsLab systems Remote Call Center duties: Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat prioritizing and responding to customer questions/concerns ente...