Wide Format Field Service Technician
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Seeking a professional who will travel to client locations and provide customer field service support for the installation and maintenance of wide format equipment.
- Requires a combination of technical and critical thinking skills.
- Coordinate with the IT staff to assist in resolving underlying problems with the network or the need for any new firmware.
- Install and configure devices identify and resolve malfunctions/failures within the hardware or software system.
- Diagnosing and fixing equipment malfunctions or breakdowns either on-site or remotely.
- Providing technical support to customers answering queries and resolving issues.
- Maintaining accurate records of installations maintenance activities and repairs. This may include creating service reports and updating documentation.
- Troubleshooting: Identifying and resolving technical problems both proactively and reactively.
- Adhering to safety protocols and guidelines while working on-site.
- Complete required training.
- Obtain needed certifications especially for new products.
- HP/Oce/Canon experience preferred.
- Ensures exceptional customer service.
- Excellent communication ability.
- Comfortable working independently.
- Set goals with little supervision.
- Strong work ethic.
- Desire to achieve success through hard work and commitment.
- Valid drivers license.
- Proof of insurability.
Helping businesses thrive by delivering cutting edge office technology solutions and unparalleled customer experiences!
These are the core values that are the focus of our company culture that allow Ford Office Technologies to fulfill our mission every single day. Our values unite everyone toward a common goal and provide the foundation for a team environment that supports whats next as we expand and grow the company and the team. They service as the pathway to keep us at the forefront of the industry. We work very hard to solidify the trust that has been placed in us to bring our customers the very best experiences as well as seamless office solutions now and into the future. From the beginning Fords primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn our customers would come to value Ford Office Technologies as their company of choice.
Contact Nicole Ross HR Manager with any questions at .
Required Experience:
IC
Key Skills
- Athletics
- English
- Fund Management
- ABAP
- Banking & Finance
- Actuary
About Company
Discover the cutting-edge advancements in the world of large format printers, as well as top-of-the-line large format scanning.
