Key Accounts Liaison

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profile Job Location:

Canberra - Australia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Introduction

About Icon Water

Icon Wateris an iconic Canberra business with a history ofproviding essential services to Canberra for over 100years.

With approximately 190000 customers in the Capital region we own and operate assets worth over $3.2 billion comprising the ACTs network of dams water treatment plants sewage treatment plants reservoirs water and sewage pumping stations mains and other related infrastructure.

Icon Water is a purpose driven organisation where everyone contributes to our core business ensuring high quality drinking water and sustainable wastewater treatment. Icon Waters culture is driven by our values of care connection community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community.



Description

Are you ready to be part of a team that keeps the heart of Canberra flowing Join Icon Water Make a Difference in Canberras Essential Services!

About this role: This role has primary responsibility for developing and maintaining long-term positive relationships with a portfolio of key account customers to support accurate billing and delivery of a superior customer service experience. This role requires premium customer service skills well developed written and verbal communication along with the ability to collaborate with internal and external stakeholders for successful outcomes.

What Were Looking For: Icon Water is looking for a full time permanent Key Account Liaison located within the Canberra region. This person would be required to attend in-person to the Icon Water Offices or other customer locations within the ACT and close surrounds.

Who we are looking for: Icon Water is looking for an articulate well-presented person with a keen eye for detail a solution focussed mindset and passion for customer service excellence. This person will work autonomously within a small team so must be self-driven have the ability to proactively create and enact key account customer management strategies have strong report writing abilities and a demonstrated skill in negotiation and collaboration for win win outcomes.

Experience in the utility or like industries is preferred but not essential.

To find out more about the role you can check out the detailed Position Description on our Careers portal.

You can also contact via email for further information.

If youre ready to make a real impact and be part of a company that values your expertise apply now.



IntroductionAbout Icon WaterIcon Wateris an iconic Canberra business with a history ofproviding essential services to Canberra for over 100years.With approximately 190000 customers in the Capital region we own and operate assets worth over $3.2 billion comprising the ACTs network of dams water treat...
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Key Skills

  • Presentation Skills
  • Time Management
  • Clinical Research
  • Communication skills
  • GCP
  • Infusion Experience
  • Managed Care
  • Hospice Care
  • Conflict Management
  • Clinical Trials
  • Research Experience
  • Home Care