Accounts Receivable Officer

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Join us as an Accounts Receivable Officer in a permanent and hybrid role!

Perfect for someone with accounts receivable experience looking to grow in a supportive busy team environment.

In this role youll take ownership of endtoend collections with a primary focus on the Business and E&G segments while also supporting other areas. Youll build strong crossfunctional relationships and play a key part in delivering an excellent customer experience.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie

Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

  • Dont be ordinary be awesome

  • Think BIG

  • No bullsh*t

  • Be good to people

  • Have fun

We are proud to be a B Corp Certified company which means were good to our people our customers and the planet by maintaining the highest standards for social and environmental performance transparency and accountability.

We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.

But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.

The good stuff

  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

  • Discounted internet up to the value of $109 per month

  • 20% off our Mobile services

  • Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more

  • Celebrating you! With monthly rewards and recognition

  • Internal training and resources for you to continue to learn grow and achieve your career goals

  • Yearly allowance for amazing Aussie merch

  • Fitness Passport for access to multiple gyms and pools across Australia

Lets talk about you

To be successful in this role you will possess:

  • Understanding of the telco industry

  • 3 years experience in accounts receivable or similar role (telco preferred)

  • Strong computer skills (Windows Office Outlook)

  • Excellent organisation and time management

  • Clear verbal and written communication

  • Resilient under pressure

  • Conflict resolution/debt collection experience (advantageous)

  • Strong negotiation and problemsolving skills

  • Accurate record keeping and workflow management

Ability to:

  • Lead and solve problems

  • Work independently and in a team

  • Learn quickly and adapt

How will you support our Why

  • Manage endtoend collections across Residential Business E&G and Wholesale accounts

  • Exercise sound judgement and build crossfunctional relationships

  • Administer debt collection processes maintain DSO levels and escalate risks

  • Ensure accuracy of customer data in CMS NetSuite and reporting systems

  • Handle conflict resolution and act as escalation point for account disputes

  • Process customer payments allocations and receipting

  • Conduct credit checks within policy guidelines

  • Assist with account enquiries reconciliations refunds and debtrelated disputes

  • Support other tasks as required

Ready to join

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions get in touch today with our team at

Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!


Required Experience:

Unclear Seniority

Join us as an Accounts Receivable Officer in a permanent and hybrid role!Perfect for someone with accounts receivable experience looking to grow in a supportive busy team environment.In this role youll take ownership of endtoend collections with a primary focus on the Business and E&G segments while...
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Key Skills

  • Journal Entry
  • Customer Service
  • Collection effort
  • A/R Management
  • Past due Account
  • General Ledger Accounting
  • Accounting
  • Excel
  • Payroll
  • Financial statement
  • Collection procedures
  • Customer Account
  • Delinquents Account
  • Direct Reports
  • Timely collections

About Company

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Award-winning nbn® internet, mobile, and network services for Aussie homes, business, and enterprise. That's Aussie Broadband, that's The Actual Aussie Way.

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