Digital Workplace Engineer

• Deliver technical support for desktops laptops mobile devices and peripherals including troubleshooting OS issues across Windows macOS and Linux platforms
• Manage user accounts permissions and device configurations while ensuring alignment with company security policies
• Image configure and deploy new end-user systems and maintain lifecycle processes for devices and mobile platforms
• Utilize and support endpoint management tools such as Microsoft Intune SCCM and Jamf for patching software distribution and compliance
• Administer collaboration platforms including Microsoft 365 Teams SharePoint and video conferencing solutions to drive communication and productivity
• Collaborate with network and infrastructure teams to troubleshoot connectivity issues and support seamless access through VPN and cloud integrations
• Assist in documenting network-related configurations and contribute to resolution efforts for digital workplace incidents
• Implement and enforce cybersecurity practices across endpoints including antivirus encryption DLP MFA and incident remediation
• Promote user awareness around cybersecurity and support compliance with regulatory standards such as NIST or CMMC
• Maintain accurate IT asset inventory and licensing records while documenting procedures and support guides for knowledge sharing
• Generate performance reports and support metrics to continuously improve digital workplace operations and user satisfaction
• Actively participate in IT projects such as hardware refresh new tech implementation migrations and collaboration tool adoption
• Work closely with cross-functional IT teams and business stakeholders to deliver solutions that enhance employee experience
• Encourage the adoption of new tools and processes that promote collaboration and digital efficiency

Qualifications :

• Minimum of 7 years of experience in desktop support or digital workplace roles within enterprise or industrial environments
• Bachelors degree in Computer Science Information Technology or related field or equivalent hands-on experience
• Deep technical knowledge of Windows and macOS platforms with familiarity in iOS and Android device support
• Strong experience using endpoint management solutions such as Intune SCCM or Jamf for system configuration and policy deployment
• Solid understanding of Active Directory Azure AD Group Policy and access management principles
• Proficient in Microsoft 365 administration including Teams SharePoint OneDrive and Exchange Online
• Working knowledge of network fundamentals such as TCP/IP DNS DHCP Wi-Fi VPN and troubleshooting connectivity issues
• Understanding of infrastructure components including virtualization tools like VMware or Hyper-V and cloud platforms such as Azure or AWS
• Awareness of endpoint cybersecurity including antivirus solutions encryption MFA and adherence to compliance frameworks
• Experience with scripting tools like PowerShell or Bash to automate tasks and improve digital workplace efficiency
• Familiarity with ITSM practices and frameworks such as ITIL
  Strong communication and interpersonal skills to support and educate users while translating technical details clearly
• Ability to work independently and collaboratively across teams with a proactive and solutions-oriented mindset
• Comfortable managing multiple priorities in fast-paced evolving IT environments while maintaining a focus on service quality

Additional Information :

• To acquire experience in different critical industries and projects while working for the same company; 
• To have a competitive salary and a great benefits package 
• To access trainings that focus on expanding your knowledge while staying up to date with cutting edge technologies and best practices; 
• To have a clear career development plan that suits your goals; 
• To have the possibility of working abroad through our mobility program thanks to our international presence;
• To join a dynamic specialized and fast-growing group where communication is key and where every team member is valued. 
• To be part of a team where having fun is essential.

Remote Work :

No

Employment Type :

Full-time