Technical Support Specialist AV Support
Technical Support Specialist AV Support
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Salary Not Disclosed
1 Vacancy
Job Description
Requisition ID: 237738
Salary Range:76500.00-142120.00
Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors including but not limited to the successful candidates relevant knowledge skills and experience.
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Global Banking and Markets
Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America operating globally for over 100 years. Scotiabanks strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.
Global Banking & Markets provides a full range of investment banking credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing mergers & acquisitions corporate banking institutional equity sales trading and research fixed income products derivatives energy foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.
Be part of an innovative Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!
Overview
Contributes to the overall success of Technology for the Global Technologies and Global Banking and Markets by ensuring specific individual goals plans and initiatives are executed / delivered in support of the teams business strategies and objectives. Ensures all activities conducted comply with governing regulations internal policies and procedures.
What Youll Do
Responsible for the day-to-day technical operation of Scotiabanks meeting rooms and auditoriums.
Responsible to manage virtual events using the banks webcasting platform.
Manage and support Scotiabanks senior leadership team and high-profile external events
Provide specialized technical support in the planning coordination and execution of meetings/events for Scotiabanks senior leadership and VIP events.
Responsible for ongoing preventative maintenance of AV Systems including conference room media wall Cable TV and audio systems
Oversee and facilitate event execution working in coordination with internal stakeholders to ensure a positive customer experience for both event hosts as well as webcast viewers
Identify and introduce new technology to meet business objectives and provide technical consultation and guidance in specialized areas.
Take a role in delivering the most technically complex and highest-level events by developing work plans scheduling resources monitoring and supporting execution providing technical consultation to staff and review all work delivered
Develops and maintains preventative maintenance program for the areas supported; maintains inventory of spare parts and consumable items coordinates service visits with third party vendors and ensures maintenance tasks are completed as scheduled
Ensures the departments objectives are met; contributes feedback for performance appraisals and maintains up to date knowledge of technology industry and business practices
Helps to build a high-performance culture in a changing environment by aiding the development of strategies to drive continuous improvement through new skill development and integration of new technology solutions
Keeps updated on evolving AV and Meeting room technologies
Work in coordination with internal stakeholders to ensure a positive customer experience both for event hosts and audience (in-person & virtual)
Responsible for the technical set-up and media management of an event coordinating production requirements assuring all elements are functioning and in position
Responsible for the post-production of the event (if required) including editing and posting the file providing metrics and actuals and any post-mortem technology reporting
What Youll Bring
Experience in fast-paced corporate AV/Meetings environment
2-5 years experience in AV production environment role
General IT knowledge with a propensity to learn and pick-up technical concepts
Strong communication skills (written & verbal) and good interpersonal skills to build relationships with internal and external business partners and vendors
Strong problem-solving skills with an ability to think quickly and rapidly resolve issues
Strong knowledge of AV/Meeting Technology including:
- Digital Video Routing and Management Solutions
- Crestron AV Control Solutions and Systems
- Videoconferencing Technology (Cisco Codecs MS Teams Webex)
- Audio Conferencing
- Digital Audio Systems (Including consoles DSPs Network Audio etc.)
- Multiple computing platforms
- Simple stage lighting systems
- Video switching and recording systems (Tricaster Epiphan Pearl Black Magic)
- Previous experience in supporting meeting room technology for Executive level clientele would be an asset
- Previous experience in producing webcast/livestream events would be an asset
- Spanish speaking would be beneficial though not required.
Mentor other U.S. support staff
Adhere to established information security standards and procedures.
Ensure proper process are current and effectively manage control requirements.
Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursue effective and efficient operations of his/her respective areas while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Guidelines for Business Conduct.
Interested
If your experience is closely related but doesnt align perfectly with every qualification we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. Thats why we work to grow and diversify talent and engage employees in a performance-oriented culture.
Whats in it for you
Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial physical mental and social health needs.
#Dallas
Location(s): United States : Texas : Dallas
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Full Time
