The Field Service Technician is responsible for diagnosing repairing and maintaining mechanical hydraulic and pneumatic equipment particularly All-Terrain Rough-Terrain Mobile Construction and Crawler Cranes. The technician will perform commissioning activities including crane setup orientation and operator training at both job and customer sites.
This role involves comprehensive service tasks such as troubleshooting preventive maintenance quality checks and commissioning to ensure equipment operates efficiently and meets manufacturer standards. Sets the positive example in punctuality and professional demeanor by respectful communication with all levels of staff keeping work areas clean and orderly and promoting safety regulations and all other company programs. Extensive travel and a proactive approach to customer support are key to this position.
*This position is for the Central region of the United States.*
Responsibilities
Equipment Diagnosis and Repair:
- Diagnose adjust and repair crane systems including mechanical hydraulic and pneumatic components.
- Test equipment after repairs or modifications to ensure proper performance in line with manufacturer specifications.
- Dismantle reassemble and inspect heavy machinery using hoists hand tools and diagnostic equipment.
Commissioning Crane Familiarization and Operator Training:
- Conduct crane commissioning including setup testing and quality inspections to verify correctness and operational readiness.
- Provide operator orientation training and demonstrations on crane use safety practices and maintenance procedures according to manufacturer guidelines.
- Assist customers in understanding crane configurations and operational requirements tailored to their specific applications.
Maintenance:
- Perform routine maintenance such as cleaning lubricating and replacing worn parts to maximize equipment reliability.
- Inspect test and adjust crane components to identify potential issues before they impact operations.
- Maintain records of maintenance activities and recommendations for future service needs.
Technical Troubleshooting:
- Utilize mechanical and electrical theory to test diagnose and repair equipment issues ensuring cranes operate safely and efficiently.
- Read and interpret technical manuals blueprints and diagrams to guide repair and maintenance work.
- Provide expert technical support during commissioning and service calls adapting solutions to meet customer needs.
Safety and Compliance:
- Adhere to safety protocols and regulations promoting a safe work environment during all service and commissioning activities.
- Handle and dispose of hazardous materials in compliance with environmental standards.
- Conduct safety inspections and verify repairs and setups meet factory and regulatory standards.
Customer Interaction and Support:
- Build positive relationships with customers offering expert advice prompt service and clear communication to ensure satisfaction.
- Act as a liaison between the customer and the company providing feedback and recommendations for equipment improvements.
- Address customer inquiries and resolve issues during commissioning and regular service visits.
Administrative Duties:
- Complete service reports commissioning documentation and other required paperwork accurately and on time.
- Coordinate with supervisors and team members to share service insights customer feedback and suggestions for process improvements.
Competencies
- Education and Experience:High school graduate or GED and at least one year of experience with heavy equipment or machinery or equivalent combination of education and experience.
- Technical Expertise:Expertly applies comprehensive knowledge of crane systems including mechanical hydraulic pneumatic and electrical components to ensure reliable equipment performance.
- Problem-Solving:Diagnoses and resolves equipment issues swiftly using analytical skills and practical solutions that are tailored to both customer needs and equipment specifications.
- Multi-tasking:Manages multiple tasks efficiently balancing service maintenance and commissioning responsibilities in a fast-paced dynamic work environment.
- Travel domestically and internationally up to 100% of the time.
- Ability to obtain and maintain a valid driver license.
- Ability to work overtime as well as on weekends or on call duty.
Our Offer
A comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days.
Applications are only accepted via the .
Referral Bonus: Tier II
The company
In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic excavators. It was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation Systems Co. and Liebherr USA Co. the umbrella company for 12 product segments that are positioned across the United States.
Location
Liebherr USA Co.
7075 Bennington Street
77028 Houston TX
United States (US)
Contact
Required Experience:
IC
The Field Service Technician is responsible for diagnosing repairing and maintaining mechanical hydraulic and pneumatic equipment particularly All-Terrain Rough-Terrain Mobile Construction and Crawler Cranes. The technician will perform commissioning activities including crane setup orientation and ...
The Field Service Technician is responsible for diagnosing repairing and maintaining mechanical hydraulic and pneumatic equipment particularly All-Terrain Rough-Terrain Mobile Construction and Crawler Cranes. The technician will perform commissioning activities including crane setup orientation and operator training at both job and customer sites.
This role involves comprehensive service tasks such as troubleshooting preventive maintenance quality checks and commissioning to ensure equipment operates efficiently and meets manufacturer standards. Sets the positive example in punctuality and professional demeanor by respectful communication with all levels of staff keeping work areas clean and orderly and promoting safety regulations and all other company programs. Extensive travel and a proactive approach to customer support are key to this position.
*This position is for the Central region of the United States.*
Responsibilities
Equipment Diagnosis and Repair:
- Diagnose adjust and repair crane systems including mechanical hydraulic and pneumatic components.
- Test equipment after repairs or modifications to ensure proper performance in line with manufacturer specifications.
- Dismantle reassemble and inspect heavy machinery using hoists hand tools and diagnostic equipment.
Commissioning Crane Familiarization and Operator Training:
- Conduct crane commissioning including setup testing and quality inspections to verify correctness and operational readiness.
- Provide operator orientation training and demonstrations on crane use safety practices and maintenance procedures according to manufacturer guidelines.
- Assist customers in understanding crane configurations and operational requirements tailored to their specific applications.
Maintenance:
- Perform routine maintenance such as cleaning lubricating and replacing worn parts to maximize equipment reliability.
- Inspect test and adjust crane components to identify potential issues before they impact operations.
- Maintain records of maintenance activities and recommendations for future service needs.
Technical Troubleshooting:
- Utilize mechanical and electrical theory to test diagnose and repair equipment issues ensuring cranes operate safely and efficiently.
- Read and interpret technical manuals blueprints and diagrams to guide repair and maintenance work.
- Provide expert technical support during commissioning and service calls adapting solutions to meet customer needs.
Safety and Compliance:
- Adhere to safety protocols and regulations promoting a safe work environment during all service and commissioning activities.
- Handle and dispose of hazardous materials in compliance with environmental standards.
- Conduct safety inspections and verify repairs and setups meet factory and regulatory standards.
Customer Interaction and Support:
- Build positive relationships with customers offering expert advice prompt service and clear communication to ensure satisfaction.
- Act as a liaison between the customer and the company providing feedback and recommendations for equipment improvements.
- Address customer inquiries and resolve issues during commissioning and regular service visits.
Administrative Duties:
- Complete service reports commissioning documentation and other required paperwork accurately and on time.
- Coordinate with supervisors and team members to share service insights customer feedback and suggestions for process improvements.
Competencies
- Education and Experience:High school graduate or GED and at least one year of experience with heavy equipment or machinery or equivalent combination of education and experience.
- Technical Expertise:Expertly applies comprehensive knowledge of crane systems including mechanical hydraulic pneumatic and electrical components to ensure reliable equipment performance.
- Problem-Solving:Diagnoses and resolves equipment issues swiftly using analytical skills and practical solutions that are tailored to both customer needs and equipment specifications.
- Multi-tasking:Manages multiple tasks efficiently balancing service maintenance and commissioning responsibilities in a fast-paced dynamic work environment.
- Travel domestically and internationally up to 100% of the time.
- Ability to obtain and maintain a valid driver license.
- Ability to work overtime as well as on weekends or on call duty.
Our Offer
A comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days.
Applications are only accepted via the .
Referral Bonus: Tier II
The company
In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic excavators. It was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation Systems Co. and Liebherr USA Co. the umbrella company for 12 product segments that are positioned across the United States.
Location
Liebherr USA Co.
7075 Bennington Street
77028 Houston TX
United States (US)
Contact
Required Experience:
IC
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