Customer Support Specialist
Customer Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a dedicated Customer Support Specialist to join our dynamic team. The ideal candidate will be the first point of contact for our clients ensuring a seamless and positive experience at every stage of their journey. This role requires excellent communication skills problem-solving abilities and a commitment to providing exceptional service.
Responsibilities
Respond promptly to client inquiries via phone email and chat.
Resolve customer issues efficiently while maintaining a professional and empathetic approach.
Provide detailed information on travel packages services and policies.
Coordinate with internal teams to ensure client satisfaction and seamless service delivery.
Maintain accurate records of client interactions and transactions.
Identify opportunities to improve customer experience and provide feedback to management.
Qualifications :
Qualifications
Proven experience in customer support or a related field.
Exceptional verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and work in a fast-paced environment.
Proficiency in using CRM systems and Microsoft Office Suite is a plus.
Passion for travel and commitment to delivering outstanding customer service.
Additional Information :
Benefits
Competitive salary ($54000 - $58000/year)
Opportunities for career growth and development
Health dental and vision coverage
Paid time off and holiday benefits
Supportive and collaborative team environment
Full-time employment with flexible scheduling options
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
