Receptionist
Receptionist
Posted on :
07-10-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- To deliver the all-important positive first impression to arriving guests with a warm and friendly greeting organising the transfer of luggage and the guest comfort.
- To interact with resident and non resident guests in a professional friendly and confident manner.
- To maintain the highest standards of personal presentation and grooming at all times dressed in the uniform as provided and to the correct specification.
- To be a front of house presence for hotel guests and employees when on duty.
- To ensure a thorough and up to date knowledge of the hotel and its services packages rates and menu prices at all times.
- To communicate promptly and accurately with all departments and management to ensure that guest requirements and expectations are met.
- To follow the duties of the early middle or late reception shift as laid out within the key tasks/departmental procedures including guest accounting functions in accordance with company policy.
- To prepare guest accounts and give a warm and cheerful departure/check-out service ensuring that accounts are settled prior to departure and assistance is offered with luggage and car retrieval. To deliver a service that will leave departing guests with a positive overall experience of their stay encouraging them to recommend and return.
- To be responsible for all cash and card transactions during the shift being fully aware of the cash handling procedures and the banking procedure at the end of each shift.
- To handle external and internal telephone calls in the correct manner ensuring a prompt efficient and accurate response to guest enquiries and requests.
- To handle accommodation restaurant and private dining reservations to the correct standard communicating with other departments as necessary.
- To deliver a comprehensive handover to the following shift or Night Porter.
Qualifications :
At least one years experience in hospitality or a customer facing role
Competent IT skills
Flexibility in carrying out early middle and late shifts
Strong attention to detail.
Articulate confident and well presented
Full driving licence preferred.
Additional Information :
Full time permanent contract at 26000 per annum.
Meals on duty
Onsite parking
Generous employee discounts
This is a full time permanent position five days over seven Monday to Sunday.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
