Customer Data & AI Consulting Senior Manager
Customer Data & AI Consulting Senior Manager
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Job Description
THE WORK:
This team within Accenture Song focuses on helping clients drive Marketing performance optimization through deep customer insights and implementation of the latest Data & AI capabilities across the Marketing and Service value chain. The team collaborates with clients to accelerate the experimentation lifecycle deepen understanding of key customer value drivers improve business outcomes and drive innovation across industries.
By joining us you will be part of a global dynamic and innovative environment where you can make a meaningful impact on the customer of the future.
THE ROLE:
Bring deep functional expertise in the Marketing or Service domain acting as the Data & AI interface internally. You will leverage your combined functional & technical skillset to drive sales growth capability development and presence of Data & AI offerings throughout our Song engagements.
Deliver Data & AI advisory projects focused on customer insights segmentation personalization and predictive modelling by solving client difficulties and needs through industry specific research.
Bring a well-defined strategy and consulting skillset to client engagements and business development leading programme delivery and taking ownership of sales opportunities end-to-end.
Lead client engagements to formulate long-term Data & AI strategies with a sharp focus on business outcomes with significant independence. Develop current or former proficiency in Advanced Data Analytics and/or AI modelling.
Strong collaboration and stakeholder management to engage with cross functional teams including marketing sales to understand business needs provide data driven recommendations and drive initiatives that enhance customer journeys.
WHATS IN IT FOR YOU
Great professional development opportunities to build your professional career based on your own aspirations having support from your own mentor.
Varied work as you will be working on projects across various industries such as telco banking insurance the public sector and more.
Extensive education programs and development opportunities to develop your business acumen technical and professional skills.
A diverse inclusive and socially active workforce
Progressive employee benefits to reflect our inclusive and respectful culture.
HERES WHAT YOULL NEED:
Proven experience shaping and delivering Data & AI solutions within the Marketing or Service domains.
Expertise in managing teams and projects focused on leveraging Data & AI capabilities deliver customer insights personalization and predictive modelling to progress the customer and marketing agenda.
Proven Experience driving business development efforts in proposal development including shaping the offering resourcing and costing.
BONUS POINTS IF YOU HAVE:
Experience of driving value and growth-focused transformations in an organization.
Proven history of working on customer-centric projects in a top tier consulting firm or internal marketing strategy team.
Experience or knowledge of how to apply innovation for growth for example Generative AI solutions for growth.
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About Accenture
Accenture is a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with 750000 people serving clients in more than 120 countries. Technology is at the core of change today and we are one of the worlds leaders in helping drive that change with strong ecosystem relationships. We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services solutions and assets across Strategy & Consulting Technology Operations Industry X and Song. These capabilities together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships. We measure our success by the 360 value we create for our clients each other our shareholders partners and communities. Visit us at
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Required Experience:
Senior Manager
Employment Type
Full-Time
