Key Responsibilities
- Lead the end-to-end deployment of Cisco Webex Dedicated Instance (DI) solutions including planning design configuration integration testing and go-live.
- Conduct as-is assessments of clients collaboration environment and recommend migration/modernization strategies.
- Configure Cisco Unified Communications Manager (CUCM) Unity Connection Expressway IM & Presence and other collaboration applications within the Webex DI environment.
- Integrate Webex DI with cloud services (Webex Calling Webex App Control Hub) and on-premises systems.
- Collaborate with network security and voice teams to ensure smooth interoperability and compliance.
- Perform user migrations number porting and device onboarding with minimal downtime.
- Provide knowledge transfer documentation and training to clients and internal teams.
- Troubleshoot and resolve complex issues related to Webex DI deployment security and integrations.
- Stay updated on Ciscos latest Webex features updates and best practices.
Required Qualifications
- Bachelors degree in Information Technology Computer Science or related field (or equivalent experience).
- 5 years of hands-on experience in Cisco Unified Communications / Collaboration technologies.
- Proven experience implementing and migrating to Cisco Webex Dedicated Instance (DI).
- Strong knowledge of:
- Cisco Unified Communications Manager (CUCM)
- Cisco Unity Connection (CUC)
- Cisco Expressway
- Cisco IM & Presence
- Webex Control Hub
- Familiarity with SIP trunking PSTN connectivity SBCs (e.g. CUBE Audiocodes Ribbon).
- Experience with hybrid integrations (Active Directory Single Sign-On Azure AD Cisco Directory Connector).
- Strong understanding of VoIP protocols (SIP RTP SRTP H.323).
- Excellent problem-solving documentation and client-facing communication skills.
Preferred Qualifications
- Cisco Collaboration certifications such as:
- CCNP Collaboration CCIE Collaboration or Webex Calling Specialist certification.
- Experience with Microsoft Teams Direct Routing / Zoom Phone integration.
- Familiarity with network security policies firewalls and QoS for voice/video traffic.
- Knowledge of cloud migration tools and methodologies.
Regards
Mohammed ilyas
PH - or Text - or you can share the updated resume at com
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time