DescriptionThe Talent & Employee Experience - Recruiting team at JP Morgan Chase & Co comprises a global team of professionals across campus and experienced functions who support the business in fulfilling over 100000 roles including internal mobility for 30000 employees annually. The organization engages with millions of candidates to help them navigate the firm to find their next career Global Technology Cohort Hiring 2.0 program is partof the Technology Recruiting organization that provides the business with the talent they need for both today and tomorrow; and when they join deliver a tailored experience that sets them up for success.
In the GT Cohort Hiring 2.0 - Program Management role you will help us execute new processes regarding cohort hiring placements onboarding orientation and acclimation. You will deliver the candidate placement process using inputs from candidates as well as hiring managers to create a smooth effective placement process for all relevant stakeholders. As the Cohort hiring program manager you will plan for and partner with the key stakeholders for onboarding and facilitate New Hire Orientation Day-One experience (in-person or virtual). You will also engage with new hires and hiring managers during the acclimation phase of their employment.
Job Responsibilities
- Execute end-to-end placement onboarding orientation and acclimation processes in designated locations ensuring all activities are maintained and supported.
- Engage with candidates and hiring managers to deliver business-required activities and follow up on requirements.
- Balance preferences of candidates and hiring managers regularly collecting and measuring acclimation feedback.
- Promote awareness and adoption of cohort hiring processes among hiring managers.
- Build strong relationships with customers and stakeholders fostering a one team mentality.
- Troubleshoot incidents and identify opportunities for process optimization.
- Deliver high-quality solutions focused on innovation and elevating the experience for candidates new hires hiring managers and stakeholders.
- Use analytics and usage patterns to proactively address issues and enhance service delivery.
- Ensure data integrity throughout all stages of the process.
Required Qualifications Capabilities and Skills
- Relevant experience in recruiting program management and technology with understanding of key technology areas in financial services.
- Strong negotiation problem-solving and customer empathy skills.
- Ability to influence and build relationships across all levels driving collaboration and change.
- Analytical skills to synthesize information adapt approaches and ensure successful process delivery.
- Proven leadership with initiative autonomy and accountability for strategic decisions.
- Excellent presentation written and verbal communication skills.
- Comfortable introducing new concepts and solutions in dynamic environments.
- Passion for enhancing new hire experience business strategy and continuous learning.
- Awareness of risk and reputational issues with ability to address and escalate as needed.
- Ability to thrive in a fast-paced dynamic work environment.
Preferred Qualifications Capabilities and Skills
- Experience working in global or cross-functional teams.
- Familiarity with cohort hiring or large-scale onboarding programs.
- Advanced proficiency in data analytics and reporting tools.
Required Experience:
IC