Program Management Process & AI

We are looking for a Manager/Expert to lead/collaborate with our Process & AI team (5 FTE) who primarily act as GTM AI & Process Orchestrator supporting operational excellence and revenue growth as part of the Revenue Operations and Go-to-Market Strategy team.
The Revenue Operations and Go-to-Market Strategy team plays an important role in driving sustainability impact at scale creating value for our customers and cultivating world class talent. This is achieved by working closely with all levels in the company to help in defining and driving forward strategic operational and organizational improvements at Ecovadis.
The Frontline AI Process Orchestrator is a strategic and highly practical role responsible for leveraging our existing Go-to-Market (GTM) technology stack and Google AI capabilities (Gemini Workspace Vertex AI tools) to design implement and optimize automated AI-driven revenue processes. This role requires an expert understanding of AI functionality and business workflows to dramatically improve Frontline efficiency without writing custom code.

Key Responsibilities

• AI Process Architecture: Design and map end-to-end GTM processes (with the support of the process team (4FTE on processes) and architect how to execute them using no-code methods and Google AI.
• Prompt Engineering & Fine-Tuning: Act as the internal expert on prompt engineering for Google AI crafting precise structured inputs to achieve highly accurate and on-brand outputs for sales content email drafts and research summaries.
• AI Solution Deployment: Configure and deploy GTM solutions using a combination of Google AI tools (e.g. Gemini API via low-code connectors Google Sheets/Apps Script integrations or Agentspace AI features) to automate data enrichment content generation and task management in close collaboration with our AI CoE (Center of AI expertise) and our CIO organization.
• System Integration: with the support of our Enterprise Architect team ensure seamless data flow and trigger logic between core GTM systems (CRM Marketing Automation) and Google AI endpoints typically through native platform features or low-code automation tools.
• Ensure proper A/B testing prior implementation
• The entire scope (team included)  will be in charge of  
• (4FTE) : Proactively identify inefficiencies in Frontline  workflows (e.g. manual research slow lead handoffs) and implement AI-driven automation to eliminate bottlenecks and accelerate velocity. Ensure a reporting is available to track the measurable impact of AI-enabled processes on KPIs 
• (1 FTE) : deploy and train Frontline teams on leveraging AI tools (e.g. Gemini in Gmail/Docs) and adhere to process best practices
   

Qualifications :

• 5 years in a highly analytical or process-focused role (e.g. RevOps Marketing Ops Sales Ops Business Analyst) with demonstrated success in implementing automation.
• AI Proficiency (Applied):
• Proven hands-on experience utilizing and configuring Google AI tools for business purposes (e.g. Gemini for content/research Vertex AI for no-code model tuning).
• Expert-level ability in prompt engineering and managing LLM outputs for high-quality reliable results.
• Platform Mastery: Deep practical expertise in configuring and managing core GTM platforms (CRM and Marketing Automation such as Salesforce HubSpot or Marketo).
• Analytical Skills: Strong ability to analyze funnel metrics identify process deficiencies and articulate the business value of new automation workflows.
• Process Mindset: A dedication to treating the GTM journey as a machine that can be continually optimized through clear logical and repeatable steps.

Additional Information :

Location: Warsaw

Start date: ASAP

In return for your expertise we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development 
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering

Our hiring team looks forward to reviewing your CV in English with a guaranteed response to every application. A new job with purpose awaits you!

Dont fit all the criteria but still think youd be a good candidate Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. Were interested in hiring from a diverse and skilled talent pool regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people people with long-term health conditions and neurodiverse candidates. If you need any adjustments including the provision of interview questions please let the hiring team know.

Our teams strength comes from everyones uniqueness and is founded upon mutual respect. EcoVadis commits to equity inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color national or ethnic origin ancestry citizenship religion beliefs age sex gender identity sexual orientation neurodiversity disability parental status or any other protected characteristic that makes you your application we encourage you to remove personal information such as: photographs marital status number of children religion gender residential postal code university graduation date past medical or parental leave(s) taken nationality (instead please state if you are legally eligible to work in the job region/country) university name (instead please state any degrees obtained and the study major).

Remote Work :

No

Employment Type :

Full-time