Program Manager III, Billing Optimization, Amazon Health Revenue Cycle Management, Amazon One Medical Revenue Cycle

Application deadline: Oct 8 2025

We are seeking an experienced Billing Optimization Program/Project Manager to lead our efforts in streamlining and automating billing processes while ensuring full compliance with healthcare regulations. The ideal candidate will leverage their expertise in medical billing process improvement and healthcare technology to maximize efficiency and accuracy in our billing operations.

Key job responsibilities
* Manage projects related to billing process improvements and system upgrades
* Analyze current billing processes to identify areas for automation and optimization
* Develop and implement strategies to increase automation rates in medical billing
* Ensure all automated processes comply with healthcare regulations and payer requirements
* Collaborate with IT and software teams to design and implement new automation solutions
* Monitor and report on key performance indicators related to billing automation and efficiency
* Train and guide billing staff on new automated processes and best practices
* Stay current with industry trends and emerging technologies in medical billing automation
* Conduct regular audits to ensure compliance and identify areas for improvement
* Liaise with payers vendors and internal stakeholders to optimize billing workflows

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 5 years of working cross functionally with tech and non-tech teams experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 7 years of experience in medical billing
- In-depth knowledge of medical billing processes healthcare regulations and compliance requirements
- Strong understanding of healthcare information systems and billing software
- Excellent analytical and problem-solving skills
- Strong leadership and communication abilities
- Bachelors degree
- AAPC Certified Professional Coder (CPC) and/or AHIMA Certified Coding Specialist (CCS) required.

- Masters degree in Business or Healthcare Administration
- Certifications such as CRCR or CSPPM are preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $115600/year up to $160000/year. The National base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.