Food Services Support Person
Food Services Support Person
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Job Description
At theUniversity of Waterloo we create and promote a culture where everyone can reach their full potential. As an employee you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life together. The University is a welcoming workplace for those of all abilities interests and expertise. As part of our workforce you can do what you do best every day.
Learn more about our recruitment process.
Job Requisition ID:
Time Type:
Full timeEmployee Group:
UnionJob Category:
Food ServicesEmployment Type:
PermanentDepartment:
Food Services - Tim Hortons Operations Student Life CentreHiring Range:
$19.67Posting Information:
There are 2 Regular Ongoing (CUPE) positions available. These positions work full time (35 hours per week) 12 months per year.
The internal posting deadline for this position is Friday August 8 at 11:59PM. These positions are contingent of funding.
Job Description:
Primary Purpose
Perform a wide variety of duties in a fully directed manner supporting the preparation and service of innovative fresh and great tasting food in various outlets while delivering a superior customer experience with personalized friendly and knowledgeable service.
Key Accountabilities
The duties and responsibilities will vary widely depending on location shift task assignment menu and other factors. Examples include but are not limited to:
- Support and assist with food and beverage preparing assembly and serving in accordance with strict guidelines and recipes.
- Follow direction on merchandising and display set-up ensure food is visually pleasing and presented in accordance to direction and recipe. Some stock replenishment when directed.
- Respond to immediate customer needs. Strive to meet service standards use making it right protocol as necessary. Escalate unresolved complaints to the FSA GL or Supervisor.
- Assist in covering breaks in their units and at times other units within their working group.
- Provide functional direction for casual employees including explaining how to perform tasks and some problem resolution.
- Processing general transactions. Loading cards with funds. May count float with oversight.
- General cleaning and sanitizing. Report equipment issues to Group Leader or FSA.
- Complete Food Safety certification training.
Required Qualifications
Experience
- Some food service retail or equivalent experience would be an asset.
- G drivers license would be an asset
Knowledge/Skills/Abilities
- Ability to work in a fast paced customer oriented environment.
- Interpersonal organization and communication skills.
- Ability to remain calm and polite at all times able to multi-task and show initiative.
Equity Statement
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research learning teaching and community building and is coordinated within the Office of Indigenous Relations.
The University values the diverse and intersectional identities of its students faculty and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity anti-racism and inclusion. As such we encourage applications from candidates who have been historically disadvantaged and marginalized including applicants who identify as First Nations Mtis and/or Inuk (Inuit) Black racialized a person with a disability women and/or 2SLGBTQ.
Positions are open to qualified candidates who are legally entitled to work in Canada.
The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application interview or workplace accommodation requests please contact Human Resources or ext. 45935.
Employment Type
Full-Time
