Regional Install Manager
Regional Install Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Company Overview
Job Description/Preferred Qualifications
- Responsible for the timely and successful installation of KLA products at customer sites. This primarily includes the scheduling of resources and the management of the overall installation process.
- Directly manages a team of Product Install Engineers. Provides direction to employees according to established policies and management guidance
- Ensure Installation Performance to plan. Ensures issues are escalated to the appropriate function group. Collaborates with HQ and Tech Support on managing Technical Escalations. Monitors tool health post Installation (Tier2)
- Escalates Install activities to GSS Product Install Manager. Schedules and attends SAMs. Communicates status to all parties and upper management
- Frequently interacts with subordinates outside customers and functional peer groups at management levels conducting presentations of technical information concerning specific projects/schedules etc.
- Strives to achieve the Strategic Objectives defined by the company: this includes but is not limited to - Cost of Install Cost of Pre-warranty Install Cycle time. On-Time Install and OOBQ.
- Manages cost through careful resource deployment Install case management and cross-charge management.
- Reviews Installation documentation including eQuality checklists NCs Pass downs for accuracy
- Attends meetings prepares and presents material that report to management on the state of the business. Presents to GSS HQ Management and local Operations Management
Minimum Qualifications
- BS/MS degree with applicable experience.
- 3-5 years of work experience in supporting comparable capital equipment for the semiconductor industry is required.
- Project management and organizational skills
- Written and oral communication is both clear and concise
- Superior presentation skills.
- Good interpersonal/communication skills in understanding customer needs.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
Manager
Employment Type
Full-Time
